Nurse gfd concluded

Nursing etiquette is like a bright lamp guiding angels in white along the way, and every basic principle of her contains the standard of being a man. I sorted out the nursing etiquette summary below, hoping to help you! Summary of Nursing Etiquette 1

First of all, I would like to thank Director Su for training nurse etiquette for us in spite of his busy schedule. It is because of you that we have an example that angels in white all over the country are eager to learn-"Dongmei Nursing" service brand. We admire you from the bottom of our hearts for your tireless teaching! Thank you!

As the saying goes, there is no Fiona Fang without rules. "Nurse Etiquette" is like a bright lamp guiding angels in white all the way forward, and every basic principle of her contains the standard of being a man; Her five functions are the magic weapon for medical staff to publicize their professional image and win social recognition. It seems that every industry has its own specific dress code, and Nurse Etiquette has strict rules for nurses from head to toe: the sacred and beautiful nightingale hat, the flawless nurse skirt and elegant light makeup, presenting a clean, neat, hygienic, simple and dignified angels in white to patients! The dignified sitting posture, graceful standing posture and light gait tell us how to sit, stand, walk and walk at work.

A knowing smile is often better than a thousand words, which makes people feel happy and forget their troubles for the time being. Every day, we are faced with people suffering from different diseases or even struggling in them. For medical workers, a smile is like a master key, which opens the familiar and unfamiliar door between nurses and patients, wins the trust of patients with sincere smiling service, shortens the distance between nurses and patients, thus reducing the psychological pressure of patients and eliminating the strangeness and fear between nurses and patients. Every morning when we follow the head nurse to hand over the shift, we will see her kindly smile and ask the patient, "Did you sleep well last night?" Did you have breakfast? If you have any requirements, please feel free to tell us, as long as it is within our ability, we will do our best to meet you! " A simple greeting is actually insignificant to us, but it is like a warm current in patients' hearts, warming their fragile hearts tortured by illness.

Language communication is a bridge between people's hearts. Greetings should be polite. There is a saying in China that "courtesy is not strange to many people", and polite expressions such as "hello, please, thank you and I'm sorry" should always be mentioned. When patients are depressed and lose confidence, they should comfort and encourage them. Don't be sharp-tongued, accuse or ridicule patients. For patients who don't cooperate, we should adopt persuasive and mandatory language, such as "the patient can adjust the infusion speed at will"; We should keep the patient's privacy confidential; For the examination results that affect the treatment of patients, we should choose the appropriate time to inform the patients' families euphemistically, and avoid discussing the patients' condition behind their backs, so as to avoid unnecessary disputes caused by inappropriate language.

Non-verbal communication also plays an important role in dealing with the relationship between nurses and patients. Especially the first impression, because the first impression can be deeply rooted in people's hearts. If we give the patient a good first impression during the communication, it will certainly be conducive to future communication; The opposite is not the case. The eyes are the windows of the soul. Through eye contact, the patient's joys and sorrows will overflow on the eye surface. At this time, nurses should give care and understanding. The calm eyes of nurses can make panic patients feel safe; Enthusiastic eyes can warm lonely patients; Encouraging eyes can enhance the self-confidence of depressed patients; Dedicated eyes can bring respect to patients with inferiority complex. Eye contact can help nurses judge patients' psychological state, which is beneficial to the treatment and rehabilitation of diseases. Whether it's the first impression, eye contact or a simple gesture, we should be cautious in our communication with patients and show our best side to them.

when we watch the CD of "dongmei nursing", do we think about what we usually do? Believe that you can do what others can do!

Therefore, in my future work, I will redouble my efforts, understand patients more and complain less; One more smiling face and one less indifference; More care, less alienation. Adhering to the service concept of "winter plum care, humanistic care", following the principle of "all for patients, all for patients, all for patients, all for patients", we will provide high-quality, efficient and convenient nursing services for patients, and earnestly implement the service norms of "winter plum care", "double eight, double five and six one" to bring health and happiness to every patient!

I was fortunate enough to attend the lecture on "Etiquette Training for Nurses in Shanghai Health System" organized by the Nursing Department of our hospital, and listened to the feelings of three experts on learning civilized etiquette, which was deeply felt. Now talk about some of my own experiences.

Nursing etiquette is a kind of professional etiquette, a standard of behavior that nurses follow in their professional activities, and a comprehensive reflection of nurses' quality, accomplishment, behavior and temperament. It includes nurses' appearance, the art of using language, interpersonal communication and communication skills and nurses' code of conduct. Nursing is a unique art. Wang Xiuying, a nursing expert, said, "Nursing can develop the strength and beauty of women". The "strength" mentioned here is the gender charm and advantage of women; The meaning of "beauty" contains the etiquette of nurses. The artistic beauty of nursing work is reflected by the words and deeds, manners and gfd of nurses. Good manners can reflect nurses' cultural accomplishment, aesthetic taste and knowledge conservation, which is a manifestation of personal self-esteem and self-love. Nurses pay attention to their etiquette at work, which also reflects their respect and love for their posts, high sense of responsibility and dedication to their posts. Etiquette service can also bring each other a clean and comfortable living environment, while creating a friendly, cordial and healthy humanistic environment. In a certain sense, the image of nursing staff has improved, and at the same time, it has shaped the good image of the whole unit.

Through the education of nursing etiquette, we can make it clear that words, manners, appearance and clothing can reflect a person's ideological accomplishment, civilization and mental outlook. Everyone's civilization is not only related to their own image, but also affects the mental outlook of the whole hospital and even the spiritual civilization of the whole society.

Nursing etiquette is definitely not only manifested in the appearance of nurses, but also not limited to facial modification and standing, standing, walking and so on. The essence of nursing etiquette is the problem of being a human being. The nursing service object is a special group, whose psychological state is more sensitive and fragile, and it may cause different emotional reactions to every move of nursing staff and every detail in nursing work. Nurses are in a dominant position in the relationship between nurses and patients, so they should actively adjust their emotions and integrate the good mentality that is beneficial to the clients into their sympathy, understanding and caring feelings. Only when the use of nurses' language achieves the perfect combination of ideology and emotion can it really play the most effective communication role. Non-verbal behavior includes the modification of one's external appearance and appearance, as well as gestures and actions. In nursing activities, the correct use of nonverbal behavior can give full play to told even more in silence than they had told in sound's efficacy. When the patient is admitted to the hospital, he smiles and introduces himself and the environment kindly to eliminate the anxiety caused by the stranger. Ask about the illness in time, answer questions patiently, and explain the work and rest system and matters needing attention in detail to help patients complete the role change as soon as possible; A warm word, a gentle and healthy gesture, and a natural and friendly expression can all prompt patients to speak their minds, facilitate nurses to find out the existing and potential psychological problems of patients, make patients get comfort, understanding, help and encouragement in communication with nurses, effectively eliminate patients' nervousness and anxiety, and actively cooperate with various treatments and nursing for early recovery. It avoids that for a long time, the relationship between nurses and patients has been confined to simple injections, dispensing medicines, mechanically executing doctor's orders, completing some technical operations and simple life care, and there is a lack of proper communication and exchange between nurses and patients. Summary of Nursing Etiquette Part II < P > When it comes to nurses, people always think of women who are fluttering in white and gentle. The images of nurses in film and television works are all young and beautiful. A swallowtail hat stuck high, a white coat with a shaved waist, and a white nurse shoes, radiant and light as a swallow, shuttled through the ward. It's absolutely beautiful. People call nurses "angels in white", but the reality of "angels" is not as beautiful as the title. How many people know the hardships and hardships behind this, and who can really appreciate the bitterness and joy of working in nursing? To this end, I have personal experience and feelings.

Since childhood, I feel that nurses are holy and beautiful. At the age of 2, I had a dream of being a nurse. When I put on my nurse's uniform and stepped into the ward for the first time, I saw the dying figures and the begging eyes. From then on, I had a mission: I understood the value of nurses and the selfless dedication behind "angels". Every day, I put myself into work with a smile and a happy mood, constantly shuttling around the ward, measuring the patient's temperature, giving injections and delivering medicines, and being happy when I give the patient a puncture and hit the nail on the head; When the patient is blocked by phlegm in the respiratory tract, it is comfortable to dredge it; When the patient has a high fever, patiently do an alcohol bath for him, and the patient's high fever finally recedes, his heart is comfortable; When I saw the patient I was nursing recovering, I felt really comfortable. When I saw the faces from unfamiliar to familiar, from the pain when I was admitted to the hospital to the glow when I was discharged, I felt a kind of relief. I remember a patient said to me when he was discharged from the hospital: You have a beautiful smile. Although it is just a common sentence, it makes me very moved. As an ordinary nurse, I don't ask for gratitude, return, flowers and applause. I just hope that we can gain respect, understanding and support while paying tolerance and love.

Are nurses really carefree? No, nurses have their own worries and sufferings. When patients don't understand, I will also cry; When I make mistakes in my work, I will also regret it. When I was young, I was a girl who loved beauty. Like ordinary teenage girls, I pursued fashion and wanted to dress up as an angel. I like flowing long hair and crystal clear jewelry. However, as a nurse who deals with infectious diseases, in order to abide by the nurse's etiquette norms and protect herself, she has to put her long hair up high and leave her exquisite jewelry in the boudoir for appreciation. It's often the inner three layers and the outer three layers, which are wrapped tightly. When a big round hat is worn and a double mask is covered, only two eyes blink, not to mention that others don't know you, and even they can't recognize themselves. In the special profession of nurses, frequent three shifts, especially the long night shift, make people physically and mentally exhausted. When I first came to the hospital, my face was red and watery, but I fell down on the night shift a few years later, yellow and faded. Because of the reversal of the biological clock, I can't eat well, sleep well, and only myself knows the taste.

how to establish a good nurse-patient relationship, I think we should pay more attention to some details. In the communication with patients, I think the details are mainly manifested in: more love, better patience, stronger sense of responsibility, enthusiasm for patients, careful nursing, gentle movements, thoughtful consideration, serious attitude, rich expression, respect, consideration, courtesy and sincerity.

As a nurse, I deeply realize that only with the dedication to nursing can we improve the quality of nursing and work efficiency. Therefore, we must do the following:

1. Establish the idea of serving the people wholeheartedly, have ideals, morality, culture, discipline, love socialism and its cause, and have the revolutionary spirit of constantly pursuing new knowledge, seeking truth from facts, thinking independently and being brave in innovation.

　2。 Nursing is a comprehensive subject, so it is necessary to constantly improve the cultural and professional quality of nursing staff, love nursing specialty, carry out continuing education, and master new scientific knowledge through further study. Accumulate clinical experience through ward rounds and writing nursing experience, and sublimate from theory to practice to theory.

　3。 Establishing the sense of responsibility of nurses in medical work is also a way to improve work efficiency. Nurses should master the basic theory, knowledge and skills of medicine and nursing, understand the new progress of nursing theory and technology, and play their due role.

Nurse-patient communication is an indispensable part of nursing work and an important means to reduce medical disputes. Only by constantly understanding and mastering patients' ideological, emotional and psychological needs, strengthening communication and coordination with patients and improving the nurse-patient relationship can patients' physical and mental health be guaranteed. Summary of Nursing Etiquette Part III < P > As the first batch of high-quality nursing service demonstration wards in our hospital, I naturally feel a lot of emotion! All the nursing staff in our second department took active actions and devoted themselves to the activities of "quality nursing service".

In the past nursing work, we emphasized treatment, neglected basic nursing, and didn't deeply understand the needs of patients' life. In carrying out "quality care" work, I deeply feel that angels in white is not only treating patients well, but also caring for patients in life and treating them as relatives. Only by doing a good job of high-quality nursing service can we alleviate the worries of patients' families. In the process of creating high-quality nursing service, the name of the responsible nurse is clearly marked on the wall of each ward in our second department, and patients are patrolled according to the nursing level, so that patients can get the most timely care. There is a nursing team. Every morning at 7:3, we smile and come to the ward for morning care, bringing sincere greetings to the patients and their families. Because of the long hospitalization time, there are a lot of personal belongings everywhere, such as under the bed, bedside table and windowsill. For this reason, we help them tidy up, keep the ward clean and tidy, and clean the bed, change the sheets and quilt cover for the patients. We came to the ward at 8: to open water and cut nails for patients. For patients who can take care of themselves, we do more health education. From admission to discharge, nurses always communicate warmly with patients and their families and listen carefully to their complaints. Oral care and perineal care are given to patients who are seriously ill and can't take care of themselves. For patients who are semi-or completely unable to take care of themselves, we assist them to turn over regularly, pat their backs, strengthen physical function exercise, seriously explain the importance of functional exercise, and obtain patients' cooperation. In the afternoon, we will wash our hair for bedridden patients. At first, many patients were uncomfortable or embarrassed and wouldn't let us wash their hair and wipe their bodies. We will kindly and patiently explain to them, and many patients gradually accepted it. In addition, in nursing work, some patients need to go out for examination, such as ECG, chest X-ray and B-ultrasound. Therefore, we will accompany patients who need to go out for inspection and strengthen the work of accompanying patients for inspection. From focusing on therapeutic nursing in the past to strengthening basic nursing. Although it is hard to work every day, when watching the patient lying comfortably in a neat hospital bed, everyone's fatigue of the day is all gone.

We try our best to do a good quality nursing service chain: there are patients in our hearts-we can imagine that there are patients in our eyes-we can see them, patients in our ears-we can hear them, patients in our hands-we can do it, patients around us-we are always present, patients in our noses-we can smell them, and health education revolves around patients-we can do it. Change passive service into active service, change "patients want me to do it" into "I do it for patients", and achieve timely, in place, professional, standardized, safe and comfortable nursing. It embodies "love, patience, carefulness, responsibility,