30 yuan was detained for no reason. What should everyone do?

If 30 yuan's phone bill is really deducted for no reason, you can call the customer service phone of China Mobile or China Unicom to make a complaint. If it is not resolved, you can also complain to the Ministry of Industry and Information Technology.

If you have any questions, go to the Ministry of Industry and Information Technology to complain! The purpose of this answer is not to let everyone confront telecom operators, but to hope that everyone can safeguard their rights and interests in a reasonable way!

First, please clarify the following points:

1. It is completely reliable to complain to the Ministry of Industry and Information Technology.

2. Complaints will be handled efficiently by the Telecom User Complaint Reception Center of the Ministry of Industry and Information Technology, and the Reception Center will seriously handle and answer every complaint.

It is completely safe to complain to the Ministry of Industry and Information Technology.

4. Complaining to the Ministry of Industry and Information Technology has no adverse consequences.

You can complain in the following situations

The mobile phone/fixed line is forced to open or cancel the service without the explicit consent of the user.

Unexplained phone bill or billing error occurred in mobile phone/fixed line.

There is something wrong with the cell phone signal (high drop-off rate, slow internet access, etc.). )

Telecom business operators maliciously induce users to open services or fail to provide service descriptions to users.

Broadband speed limit or hijacked by telecom DNS or routing.

Telecom enterprises carry out system maintenance without issuing an announcement 72 hours in advance.

Telecom business operators stop operating a certain business, fail to notify users 30 days in advance or fail to properly handle the aftermath of users.

Telecom business operators restrict users from using their designated services or purchasing their telecom terminal equipment in any way.

Telecom operators delay, prevaricate and refuse users to open, change or suspend telecom services without justifiable reasons.