How to edit the copy when the logistics company and the customer raise the quotation?

This need not be deliberate, mainly to tell customers that due to the recent rapid increase in costs, it is necessary to increase freight rates, otherwise the company will not be able to provide quality services to customers at a loss!

But how to improve customer satisfaction with logistics services?

Low price: In the eyes of most consumers, price is always the primary factor in their purchase judgment. In life, we often see some large supermarkets writing shopping information such as "shocking price" on posters. It is these shocking prices that have played a role in attracting popularity. Therefore, price is often one of the methods used by businesses to attract popularity.

Those goods that can be distinguished from other shops and belong to mass consumption can especially attract consumers' attention. This requires stores to adjust their own commodity prices according to the price system of other stores, and strive to pay a smaller price and attract more store popularity. Convenient transportation: Whether the location of the store is near residential areas and shopping centers is often an important condition to determine whether consumers are willing to patronize.

Therefore, the natural passenger flow around the store is often one of the important factors that determine the location of the store. Abundance of commodities: the sufficiency and diversification of commodities in hypermarkets are often regarded by consumers as a symbol of the competitive strength of hypermarkets. The richer the variety of goods in the supermarket, the higher the consumer's recognition, and vice versa.

Therefore, almost all hypermarkets are trying their best to meet consumers' diversified needs for goods and try their best to let consumers experience one-stop shopping. In-store characteristics: The in-store characteristics of hypermarkets are often the decisive factor for consumers to form an impression on hypermarkets. If customers want to form a special impression on their own shops, they should make a fuss about the characteristics.

In layman's terms, it is to create the style and characteristics of the store. Shopping environment: Shopping environment is another form of benefits provided by stores to consumers. Shopping in a good shopping environment will make people physically and mentally happy and produce more shopping desires. Simply put, it means "I don't want to leave when I come, but I want to come again when I leave."

Therefore, in recent years, many supermarkets are trying their best to improve the shopping comfort, try their best to expand the internal space, broaden the shopping channels, increase lighting, provide beautiful music and increase internal ventilation facilities. Its purpose is to hope that customers can enjoy shopping and make shopping leisure.

High-quality service: The high-quality service provided by the store is often a place where customers feel intimate, and it is also a place where customers have perceptual knowledge of the store. In a sense, whether the store service is done well or not accounts for a large proportion in consumer satisfaction. Of course, there are many services that stores can provide to consumers, not only in shopping, but also before and after shopping.

The strength of a store's service consciousness is largely reflected in its handling of some details, such as the waiting time of customers at the checkout counter, the exchange of coins and so on.