Wo Store sent a message saying that I ordered a set meal. I checked online but didn’t make the reservation. I want to cancel it. What should I do?

1. China Unicom will not customize services for you without your consent. If you find that text message value-added services are customized for no reason, it may be related to the following reasons:

1 Check whether you have responded to relevant text messages or answered relevant marketing calls to activate the service;

< p>2 Check whether others have obtained your service password and other information and then handle it for you;

3 The mobile phone terminal manufacturer violates the rules by illegally building a menu on the mobile phone;

4 It is caused by your wrong operation Customized or on-demand services;

Due to the diversity of value-added services, the situation of activating services for no reason is more complicated. It is recommended that you contact our staff or go to the business hall to report the situation, and we will verify and handle it as soon as possible.

2. At present, our Wo store provides many types of business, with different types of business and different unsubscription methods.

1 Usually you can send the text message "CX" to 10655198664 to check the Wo Store monthly subscription service you ordered. The system will send you a text message with the query results. You can reply to the corresponding instructions according to the text message prompts and you can cancel. order business.

2 If you are unable to unsubscribe through SMS instructions, you can also call the 4000-114-006 customer service hotline of Wodian or the 10010 manual customer service at your home location to unsubscribe.

Warm reminder: Business policies vary from city to city, and the specific situation is subject to local policies.

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