How to inquire about China Mobile's arbitrary deduction?

Method 1: Call 10086, and then switch to manual service for direct consultation. You can see it in detail and clearly through computer query.

Method 2:

1. Inquire through official website. If you don't know the URL, you can search for "China Mobile" from Baidu, then find official website and click Enter.

2. Log in with your mobile phone and password from Mobile official website, pay attention to enter the verification code, select the small box in front of "Read and accept the business handling agreement" and tick it internally.

3. After logging in, click "My Mobile Phone" in the upper left corner of the webpage, then find "Opened Service" and click Enter.

4. Find "value-added services" in the list of expenses that appear. If there is a deduction, the name of the deduction business and the deduction amount will appear here. At this point, you can end this business by clicking "Unsubscribe" in the "Operation" column. Or go to the business hall.

Generally speaking, the phenomenon of arbitrary deduction of fees is caused by the charging software that comes with the mobile phone, on-demand on the Internet or cell phone poisoning. We can contact the artificial customer service or business hall by telephone and ask the staff to ban Monternet and other services, and similar situations will not happen again in the future.