I received a text message today saying that Taobao apologized and paid back the money. Oh, what consciousness?

Because the evaluation you gave affected the store's credit, because credit is the lifeblood of Taobao sellers' survival. If the credit is not good, the store's business will also be affected, so the seller actually wants to use the form of apology and cash back. I hope you can change your evaluation to positive. Forget it if it's not serious. Everyone's life is not easy, don't you think?