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Kunming Airlines launched a new refund policy due to the epidemic.

Legal analysis: The following can be used as a reference. If you can't take off due to the epidemic, you can return and change your visa for free.

Legal basis: Civil Code of People's Republic of China (PRC).

Article 814 A passenger transport contract shall be established when the carrier issues the passenger ticket, unless otherwise agreed by the parties or there are other trading habits.

Article 815 Passengers shall take the bus according to the time, flight number and seat number recorded in the valid ticket. Passengers who travel without a ticket, over-ride, leapfrog or take a preferential ticket that does not meet the price reduction conditions shall pay the fare, and the carrier may charge additional fare in accordance with the regulations; If the passenger does not pay the fare, the carrier may refuse to transport.

If a passenger loses his ticket under the real-name registration system Passenger Transport Contract, he may request the carrier to report the loss and reissue it, and the carrier shall not charge the fare and other unreasonable fees again.