How to cancel the telecom card?

The steps to cancel the telecom card are as follows:

1. Call the telecom customer service hotline 10000 and follow the voice prompts to select "Cancel Service".

2. Enter the mobile phone number and ID number according to the prompt.

3. The customer service staff will verify the identity information and inform the cancellation fee and refund amount after confirmation.

4. After the customer service staff confirms the cancellation information and fees, they submit the cancellation application for processing.

5. After the processing is completed, the telecom card will be cancelled and the remaining telephone charges will be returned to the bound bank card or Alipay account.

Precautions:

1. Before canceling the telecom card, please back up the important information in the card, such as contacts, text messages, etc.

2. Before canceling the telecom card, please ensure that there are no unpaid fees or arrears in the account, otherwise the cancellation operation cannot be carried out.

3. After the cancellation of the telecom card, the number cannot be used again. If you need to continue to use it, please buy a new telecom card.