How to complain by postal express?

1. You can make a complaint through the complaint phone. The special telephone number for postal consumer complaints is "12305" (provincial capital area code-12305). But telephone complaints are not recommended, sometimes it is difficult to express clearly, and there are many people calling, sometimes I can't get through.

2. For the bad behavior of some couriers, you can report to the courier company. Most problems can be solved. At the same time, the official accounts of official website and WeChat of most courier companies can also make complaints.

3. Search the complaint website of the State Post Bureau online and fill in the complaint information. The courier company will definitely give you an answer after that. You just have to wait. Finally, the State Post Bureau will contact you by phone to ask if the processing result is satisfactory.

4. The State Post Bureau is the government agency that manages major express delivery companies (not to be confused with China Post Company, China Post Company is a company and also managed by the State Post Bureau), which is what major express delivery companies are most afraid of. So if you are not satisfied with the complaint solution proposed by the courier company, you can complain to the State Post Bureau.