Someone sent me a multimedia message, but I can't send it here. What's going on here? Lenovo a460

I'm sorry for the inconvenience.

If you cannot receive MMS, please refer to the following troubleshooting steps:

1. Since MMS is sent and received in the form of data traffic, please confirm that the mobile data service network switch is turned on, and go to "Settings-Wireless and Network-Mobile Network-Access Point Name" to select the access point of wap access point, and check whether the MMS access point exists correctly. If editing and adding by yourself is not recommended, you can consult the customer service of the operator or set specific parameters through third-party software (such as Haizhuo APN software). Please after setting.

2. If the above settings are correct, it may be caused by network signal difference. I suggest you change the network environment, or compare it with other users around you.

3. Please check whether the automatic retrieval function of MMS in SMS settings is turned on. If it is not turned on, the multimedia message cannot be downloaded by itself.

Please confirm whether the internal storage space of the mobile phone is enough. The storage location of MMS is in the internal storage space. If there is insufficient space, it will not be able to receive normally. It is recommended that you clean up the internal storage space and uninstall the software that is not commonly used in the internal storage space.

5. If possible, it is suggested to replace other SIM cards to see if MMS can be sent and received normally. Do not rule out that it is caused by your own SIM card abnormality;

6. It cannot be improved after the above operations. It is recommended that you back up the fuselage data to restore the factory settings and see if it can be improved.

If the problem still cannot be effectively solved, for your normal use in the future, it is recommended that you take time to go to a nearby Lenovo authorized maintenance station for specific inspection and treatment.

Service station address inquiry: support 1. Lenovo. com. cn/ Lenovo/WSI/station/servicestation/default.aspx? intcmp=MIDH

You are welcome to contact us at any time or visit Lenovo ask.lenovomobile.com Lewen Bar for consultation and understanding.