Received a short message to retrieve the address.

Recently, Liu Jia (not her real name), who works in Shenzhen, told Southern Metropolis Daily and Privacy Guardian that she frequently received collection calls and text messages after setting her new mobile phone number because her old owner owed "debt".

In this case, the privacy guard called the operator and the customer service said that there is no good solution at present. It is suggested that the parties set up the function of intercepting strange calls and text messages, or cancel the problematic mobile phone number and open a new number.

According to CFP,

The Civil Code stipulates that the peace of a natural person's private life belongs to privacy, and no organization or individual may invade the privacy of others by spying or harassing. Some experts told privacy guards that the collectors violated the privacy rights of the new owners.

After the new mobile phone number, I received a phone call and a text message.

Last September, Liu Jia bought a new mobile phone number, but I didn't expect to receive a reminder call and text message.

"Before going abroad, the new number has been turned off. It started as soon as I came back in June this year (received collection calls and text messages). " Liu Jia told the privacy guard that the person the other party was looking for was Zhang, saying that he was suspected of online loan fraud and would not pay his debts. Liu Jia didn't know Zhang, and at first he thought it was a fraudulent phone call.

Then, Liu Jia received text messages and phone calls from time to time. She also explained to the other party that the number was changed to the owner, but it was useless.

Liu Jia received a reminder message.

Until September 25th, Liu Jia received a reminder message containing her personal address, which showed: Zhang, your (your) address has been obtained ... The suspected loan fraud crime has passed the examination, and the materials have been submitted to the relevant departments. On the morning of 26th 10, police officers and industrial and commercial law enforcement departments will come to the door to enforce the law. Please cooperate with law enforcement departments and don't try the law by yourself.

Liu Jia received a reminder message with a personal address.

After seeing the above, Liu Jia became angry from embarrassment and immediately chose to call the police. Before the police arrived, a man who claimed to be a courier knocked at the door. Liu Jia said that she didn't send the courier, and the other party called her colleague to place an order and asked to pick it up at home. Liu Jia asserted that there was something wrong before the other party left.

What puzzled Liu Jia was how the collection staff got her address information. After careful consideration, she suspected that the payee had cheated her address information by pretending to be a courier company.

As early as mid-September, Liu Jia received a short message from an enterprise beginning with "1069", which was sent by a courier company, saying that the information on the courier list was partially damaged and she needed to reply to the correct mailing address by SMS.

Liu Jia received a short message saying that the courier was damaged.

Liu Jia, who is at work, sent the address without much thought. That night, she did receive two couriers, but none of them were the above courier companies. "It was strange at that time." She said.

In this case, the privacy guard called the operator and the customer service said that there is no good solution at present. It is suggested that the parties set up the function of intercepting strange calls and text messages, or cancel the problematic mobile phone number and open a new number.

Expert: The collection personnel violated the privacy right of the new owner.

Privacy guards found that Liu Jia's experience was not an isolated case.

According to Xiamen Daily, in March this year, Mr. Lu, a citizen, set up a new mobile phone number, and received a collection call on the day of activation. After that, I received frequent collection calls, and there were more than one collection company.

Xiaoxiang morning herald, 2065438+In February, 2009, Mr. Li of Changsha also received threatening text messages and harassing phone calls from the collection company for four consecutive months, and some even started "harassing" at 7 am.

Now, Liu Jia has no choice but to change his mobile phone number.

According to the general principles of civil law, natural persons have the right to privacy. The Civil Code implemented on June 65438+1 October1next year stipulates that the peace of private life of natural persons belongs to privacy, and no organization or individual may invade the privacy of others by spying or harassing.

In view of Liu Jia's experience, Alamos, founder of E-commerce Law Network and director of China Cyberspace Security Association, stressed that the collectors violated Liu Jia's right to privacy.

Nowadays, from contacting other people's phones to registering an App account, the mobile phone number has been closely tied to personal life and work. It is understood that due to the limited number resources, the mobile phone number will be put back on the market after being deactivated and frozen for a period of time.

Wu Jiawei, a lawyer of Beijing Zhonglun Law Firm, believes that when selling a mobile phone number, operators can consider prompting users whether the number is a secondary number on the premise of protecting the privacy of the original number owner.

For collection companies that rely on mobile phone numbers to find borrowers, Wu Jiawei suggested that they cooperate with telecom operators to establish a secondary number identification mechanism, and judge whether the mobile phone number should be replaced by a new owner according to the comparison results of the user's access time and loan time.

Privacy guards suggest that in order to avoid revealing privacy and causing trouble to others, when individuals change their mobile phone numbers, they should untie bank cards, credit cards, and accounts of commonly used apps. Bind with the mobile phone number, or cancel the app account registered with the mobile phone number.