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How to retrieve Taobao password

The method of retrieving Taobao password is as follows:

1, find the password page, open the Taobao login page, click the "Forgot Password" link below the box where you entered the password, and jump to the page where you found the password.

2. Mobile phone number retrieval: On the password retrieval page, you can choose to use the bound mobile phone number to retrieve the password, enter the mobile phone number used during registration, and the system will send a verification code to the mobile phone. After entering the correct verification code, you can set a new password.

3. get back the mailbox. If the mobile phone number is not bound, or you can't receive the SMS verification code, you can choose to use the bound email address to retrieve the password. On the password retrieval page, select the "mailbox retrieval" option, enter the email address used during registration, and the system will send an email containing a password reset link to the email address. You can set a new password after clicking the link.

4, customer service consultation, unable to retrieve the password through the above methods, you can contact Taobao customer service for help. In the upper right corner of the Taobao login page, there is a "Contact Customer Service" button. After clicking the button, you can choose online customer service or call customer service for consultation, and provide relevant account information and identification, so that customer service can help retrieve the password.