Best invited speech

Confirm the contact person; Offer your name and dealer name; Briefly review the last experience; Take the initiative to inform customers of the time you want to take up; Tell the customer the purpose of your call.

Reference: Hello, Mr. XX, I am XX, the sales consultant of XX Guangqi Honda 4S Store. I received you in the exhibition hall the day before yesterday to see the brand-new Cruze. Last time we agreed to contact you as soon as there was a good activity. Take up your 1 minute to tell you a good news, and hold a group buying meeting in the store at the weekend, and invite you to attend.

2. Customer invitation

Determine the invitation theme according to the customer's concerns; Set the purpose other than inviting into the store; Determine the time, method and escort to the store; Invite the next communication time.

Reference words: Last time you said you had time to come over for a test drive with your family, it happened that we had a big test drive meeting this Saturday. How about I sign you up for a test drive gift? Are you coming alone or with your family? Did you drive here? (Add the location of WeChat if you drive) Or are you going to drive? I can pick you up near the store. Will you come over on Saturday morning or afternoon? Ok, no problem. I will call you again on Friday. Let's confirm how many people you want to come on Saturday and when you will arrive. Do you agree?

3. Information confirmation

Re-confirm the customer's focus: See if the customer's focus on the vehicle is the same as that in the last visit or interview. Explore topics of interest to customers: it is convenient to chat with customers and enhance feelings. Pay attention to customer changes: pay attention to whether the customer's mood, tone, intention, attention to vehicle selling points, comparison of competing products and purchase intention have changed. Record the customer's information feedback: record the customer's information feedback at any time, and log in to DMS system in time for the next visit or interview.

Step 4 thank customers

Reserve an excuse to call for an invitation; Thank customers for their patience; The customer hangs up before hanging up.

Reference speech: Mr./Ms. XX, after all, buying a car is not a trivial matter. It is always good to see the price trend and understand the preferential price policies. You'd better consider joining our group buying activity this weekend! It is estimated that there will be new news in these two days, and I will inform you then. Thank you for your answer, Mr./Ms. XX. Wish you a happy life. Goodbye.