Joke Collection Website - Blessing messages - Immediately, the financial department sent a text message saying how to complain if there were foreign guests coming to the door.
Immediately, the financial department sent a text message saying how to complain if there were foreign guests coming to the door.
Legal basis: Self-discipline Convention on Collection of Overdue Debt in Internet Finance.
Article 13 The object of debt collection shall meet the relevant requirements of laws and regulations, and shall not harass irrelevant personnel.
Article 14 When an institution can't get in touch with the debtor, it can only get in touch with the contact person agreed by the debtor in advance to restore contact with the debtor.
Fifteenth in debt collection, the collection personnel should indicate the name of the representative office at the first time, and should take the initiative to produce relevant documents and loan information when collecting on site.
Article 16 When communicating with the debtor and related parties, the collection personnel shall use polite language, and shall not intimidate the debtor and related parties with words or behaviors that threaten, insult or violate public order and good customs.
Article 17 Collection personnel shall carry out collection activities at an appropriate time, and shall not call frequently to harass debtors and other personnel.
Article 18 Collection personnel shall not disclose the debtor's personal information such as debts, overdue and breach of contract. For persons other than the debtor, except as otherwise provided by laws and regulations.
Article 19 An institution shall designate a collection channel, and the collection personnel shall not use other channels or methods to collect repayment from the debtor and related parties, nor shall they illegally collect additional fees in the name of collection.
Article 20 Field collectors must dress in a civilized and decent manner, and shall not violate public order and good customs, and shall not wear misleading clothing.
Twenty-first on-site collection should be audio or video recording. On-site collection personnel shall take the initiative to inform the debtor and the relevant parties of the audio or video recording behavior.
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