What is 12580 Legal Encyclopedia?

12580 Legal Encyclopedia is a specific business in China Mobile’s 12580 business.

12580 is a comprehensive information service platform provided by China Mobile for our customers. You can dial 12580 at any time to inquire about catering, entertainment, tourism, weather, transportation, convenience and other information from all over the country. As well as hotel and air ticket inquiries and reservations, the inquiry results will be notified to customers by voice, SMS, MMS, etc.

Business introduction: 12580 Legal Encyclopedia business is integrated by Shanghai Bestong Company, with 2,000 partner law firms and 35,000 partner lawyers, integrating excellent legal resources. A business function launched for ordinary people: professional, comprehensive, value-for-money, and convenient legal services; customers can also dial 12580 to be transferred to the lawyer service center and enjoy one-on-one legal consultation services.

Extended information:

1. Scope of business application:

National mobile customers need the terminal to support SMS and MMS and activate the GPRS function before they can use it.

2. Business tariff:

The tariff includes communication fees and information fees.

(1) Communication fee

SMS communication fee: Customers can send SMS instructions to 1065888060 to collect SMS communication fee normally.

Voice communication fee: The customer dials 12580 locally to be transferred to the lawyer's seat, and the billing starts after dialing 12580 to enter the manual service. If the customer does not make any button selection after listening to the system voice navigation registration, he or she will automatically enter the 12580 manual station.

(2), information fee

12580 Life Broadcast-Legal Encyclopedia MMS Edition: 5 yuan/month.

12580 Life Report-Legal Encyclopedia SMS Version: 3 yuan/month.

3. Billing principles:

(1). Unsubscription within 72 hours of the first order of the month is free of charge, regardless of the opening time. This principle also applies to opening at the end of the month.

For example: if you order for the first time on July 31, there will be no charge for canceling on August 1.

(2) For cross-month subscriptions, cancellation within 72 hours is free of charge. If you cancel the subscription and order again in the same month, the principle of free cancellation within 72 hours of the first order of the month will still be implemented.

For example: if you order for the first time on July 31st, there will be no charge for cancellation on August 1st. If you order again on any day in August, it will be regarded as the first order of the month, and the first ordering principle of the month will be implemented.

(3) If the first order of the month exceeds 72 hours or the order is repeated in the month, you will be charged immediately.

(4) If the customer repeatedly orders or cancels the subscription in the same month, only one monthly fee will be charged.

(5). During the customer downtime, the ordering relationship will not disappear, but no charges will be made.

4. Warm reminder:

12580 Life Report-Legal Encyclopedia SMS Edition: Text messages will be sent starting at 10 a.m. on Tuesday and Friday.

12580 Life Report-Legal Encyclopedia MMS Edition: MMS messages will be sent starting at 16:00 on Tuesday and Friday.

12580 lawyer artificial voice service working hours: 7*24 hours service.

Reference: Baidu Encyclopedia—12580

China Mobile Jilin official website