The sound of mobile phone is stuck

It is recommended that you try the following methods:

1, Settings-Application Management-Find the music player and erase all data.

2. If the song is stored in an external SD card, copy it to the memory of the mobile phone and try to play it.

3. Try to play other songs and play music in MP3 format.

4. Try to change other players.

5. Back up mobile phone data (phone book, text messages, pictures, etc. ) and restore the factory settings of the mobile phone (Settings-Account-Reset-Restore Factory Settings).

If the problem still cannot be solved, it is recommended that you send your mobile phone to the nearest service center for testing and further processing.