How to complain about Puma offline physical stores

Complaints against Puma offline physical stores can be made through letters, faxes, text messages, emails and website complaint platforms. It should state: the consumer’s name, address, phone number and other contact information. The name and address of the respondent. The requirements, reasons and relevant factual basis for the complaint. Date of complaint etc. If consumers make complaints via telephone, door-to-door, etc., the staff of the industrial and commercial administration department shall record the information in the preceding paragraph.