China Telecom's mobile phone can't receive short messages and phone calls.

The Solution of China Telecom's Mobile Phone Unable to Receive SMS and Telephone;

1. Restart the phone to see if there is a signal problem.

2. Settings-Application Manager-Slide Screen Options (All)-Find Information-Click Enter and Clear Data.

3. Try to replace another SIM card.

4. Check whether the mobile phone is equipped with security guards or third-party SMS software, and test it after unloading.

5. Back up mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore the factory settings.

If the above method still fails, please send the equipment to Samsung Service Center, and the engineer will check the machine and deal with it.