Can China Mobile's online business hall check the content of short messages?

China Mobile's online business hall can't find the content of the customer's short message, because the content of the short message is the customer's personal privacy, and it is forbidden for mobile staff to view it.

Customers can only query SMS records through websites, business halls and other channels, and can only query the time of sending SMS and the sender's number.

China Mobile's online business hall can mainly handle the following businesses:

(1) Telephone charge service: Telephone charge service refers to the telephone charge related information inquiry, function customization or change, online payment and other services provided by China Mobile.

(2) Business processing: online application, customization and change of functions and services of mobile products. Provide users with application and cancellation services for some value-added services and additional services.