What if the electronic cipher is out of power?

The solution to the problem of no electricity in the electronic cipher is as follows:

1. If your electronic password device is dead, you can reactivate your electronic password device through "Call Password Device Service Hotline-Security Center-SMS Verification-Self-verification" on the premise that you cannot use the password device.

2. You can also bring your valid ID card, registered account of electronic bank and electronic password to the counter of ICBC to queue up to get the number, reactivate or replace the new password.

3. Press and hold the password start key for three seconds to confirm whether it can be started. If the password does not respond, it is usually a battery failure or problem.

4. ICBC's electronic password is powered by button cell. Depending on the battery model, you can buy a new battery and replace it.