Mobile phone can't receive text messages. What's going on?

If you use a vivo mobile phone, you can check it by the following methods:

1. Since all operators have started to transfer the number to the network, some third-party applications or websites in sms channel have not been modified yet after the number transfer, and the SMS verification code of the software or website may not be received, so it is suggested to change the number to receive the verification code;

2. Try changing the network environment;

3. Check whether there are short messages in the harassment interception:

① p>①Funtouch OS 4./iQOO Monster UI and above: Enter I Housekeeper-(Utility)-Harassment interception (interception record in the upper right corner)-information, and then you can view the intercepted information

②Funtouch OS 3.1 to 3.2: Blacklist interception information cannot be viewed;

③Funtouch OS 3. following systems: I housekeeper-harassment interception-information interception for viewing;

4. Whether to download the third-party software with the function of receiving short messages, and try to uninstall the software if there is one;

5. Enter Settings-System upgrade to check whether the mobile phone is the latest version. If not, you can try upgrading to the latest system. Some iQOO (Monster) UI version /Funtouch OS9.2 models need to go to Settings-My Device --iQOO (Monster) UI version /Funtouch OS version, and check and update the system.

6. Try replacing a SIM card;

7. Restore all settings:

① FunTouch OS 9.2/iQo Monster UI and above: Enter the phone settings-system management-backup and reset-restore all settings;

② under p>②Funtouch OS 9.2

enter settings-more settings-backup and reset/restore factory settings-restore all settings.

This operation will cause the logged-in third-party software account to need to log in again, but it will not clear the photos, videos and other files stored in the mobile phone. Please make sure that it will not affect the use of some third-party software before restoring all settings. To avoid data loss caused by abnormal operation, it is recommended to back up the important data of the mobile phone first.

if the above methods are not improved, you can take your mobile phone, purchase invoice and warranty card to the service center for testing and processing, enter the APP-- My-After-sales outlet of vivo official website /vivo Mall, and select your current city to get the address and contact information of the customer service center. It is recommended to contact by phone before going, so as to ensure that there are staff to receive you and avoid going there in vain.