What should I do if the mobile phone number bound to Taobao is changed but I can't receive the SMS?

1, the user's mobile phone number is blocked by the operator.

Such notification messages were complained by operators as spam messages, which led to being blocked by operators.

Solution: You need to contact the operator to solve this problem.

2. Blacklist settings such as SMS security software

In the past, stricter interception rules were set in mobile phone short messages.

Solution: Check the SMS blacklist settings, and check whether there are numbers that are not allowed to reach SMS in the interception mode and black and white list respectively.

3, mobile phone internal browser privacy settings

The security level of the browser is too high or the setting to block "third-party Cookie and website data" is set.

Solution: Reset the browser security level or turn off the browser's "Block third-party Cookie" setting.

The number of short messages sent exceeds the maximum limit of one day.

In order to avoid short message bombing and waste of resources, some mobile phones set up a maximum of ten short messages per mobile phone number every day.

Solution: Cancel the maximum number of SMS messages per day.

5. The signal network in the area where the mobile phone is located is not good, and the communication is delayed.

Due to network or geographical problems, the authentication information sent by the server may be delayed.

Solution: Try again in a different environment and wait patiently.

Extended data:

Common troubleshooting of mobile phones:

Fault phenomenon: the mobile phone automatically sends messages for no reason.

1. If you send SMS automatically after opening a software, it is recommended to check whether there are calibration settings in the software settings, such as calibrating traffic.

2. Try to restart the phone.

3. Put the SIM card of the mobile phone in other machines, observe whether the same problem will occur, and rule out whether it is related to the SIM card binding service.

4, automatic texting is mainly poisoning, if the phone is poisoned, you can use mobile phone antivirus software to completely remove the virus.

5. If you only send SMS automatically in this mobile phone, please back up the data (contacts, information, pictures, etc. ) and try to restore the machine to factory settings.

If the problem still exists, please take the purchase invoice, maintenance card and machine to the service center for inspection and handling.