Vivo mobile phone lock screen can't receive WeChat messages.

You can refer to the following methods:

1. Turn on notification rights for the application.

Go to Settings-Notifications and Status Bar-Apply Notification Management-Find the corresponding software-Open? Allow notifications, and set the reminder mode to: floating notification or screen lock notification.

2. The message reminder of the application itself is turned on.

Some applications need to turn on message reminders in their own settings, which can be set in the software. For example, the opening method of WeChat software: enter WeChat-Me-Settings-New Message Reminder-Receive New Message Notification-Open option.

3. Turn off Do Not Disturb mode/Focus mode.

When do not disturb mode/Focus mode is turned on, incoming calls, messages and notifications will be muted;

Go to Settings-Sound and Vibration/Sound Vibration and Silent Keys-do not disturb mode/Focus Mode-and turn off the function switches of different scenes.

Some softwares have built-in do not disturb mode, which needs to be closed in the software.

4. At the same time, check whether the computer logs into the software.

For some third-party applications, such as QQ, WeChat and other software, after the computer and the device log in to the software at the same time, there is no prompt sound when the device receives the message. Please exit the computer software to check.

5. Open the background operation authority of third-party software.

It may be that the application can't run in the background or the background of the program is cleaned up, which makes it impossible to receive messages. You can enter Settings-Applications and Permissions/More Settings-Permissions Management-Permissions-Self-startup to start the self-startup and associated startup of the corresponding software. In addition, enter the card background, slide the program down and lock it to prevent the program background from being cleaned up. Enter Settings-Battery-Background Power Management-Allow high power consumption in the background.

6. Sleep mode

If "Sleep Mode" is turned on, the system will freeze idle applications at night to save power. You can enter Settings-Battery-More Settings-Sleep Mode-and switch functions as needed.

7. Restore all settings

You can enter Settings-System Management/More Settings-Backup and Reset/Restore Factory Settings-Restore All Settings-Restore, Restore Settings Options.

This operation will not delete files or software, but will cancel the password and restore all settings, including the set wallpaper, unlocking method, WiFi, default opening program, etc.

Note: Enter Cloud Service-Device Cloud Backup-Backup Data Type-System Data-Back-Back up some backup system settings and desktop layout immediately; Cloud service-data synchronization-turn on WLAN and Bluetooth to synchronize data to cloud service. 8. Uninstall and reinstall the software

8. Uninstall the application, then download, install and use it again in the app store. Uninstalling the application will delete the software data, so it is recommended to back up the data in advance.

If you have more questions, you can go to official website /vivo Mall APP-My-Online Customer Service or vivo official website Web Edition-Slide to the End-Online Customer Service-Enter the manual customer service for consultation and understanding.