How to inquire about bank card etc deduction?

The information and history of bank card etc deduction can be inquired in the following ways:

1. Customer Service Phone:

Customers can call the customer service phone number of the issuing bank and apply to the customer service staff for inquiring about the etc deduction record through the manual service channel. After the staff verifies that the customer's identity information is correct, they will help the customer to inquire.

2. SMS notification:

Etc will often send the corresponding SMS notification to customers after charging, and customers can find the received SMS reminder of etc charging on their mobile phones, so that they can know the specific charging situation of etc cards.

3. Online banking/mobile banking:

Customers can log on to the personal online banking or mobile banking client of the issuing bank, find the card bound by etc, click the bill inquiry option, inquire about the historical transaction details of the card, and understand the etc deduction details.

4. Outlet counters and self-service inquiry machines

Customers can bring their ID cards and etc cards to the counters of business outlets of nearby card-issuing banks to find staff to apply for inquiries; Or go directly to the self-service inquiry machine card and inquire by yourself according to the screen prompts.

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ETC (electronic toll collection), translated from Chinese as electronic toll collection [13] (electronic toll collection [13]), is an automatic toll collection for expressways or bridges. The vehicle-mounted electronic tag installed on the windshield of the vehicle communicates with the microwave antenna on ETC lane of the toll station in a special short distance, and the computer networking technology is used to make background settlement with the bank, so that the vehicle can pay the highway or bridge toll without stopping.

2065438+May 19, Dai Dongchang, vice minister of the Ministry of Transport, said that after canceling the provincial toll stations, it is necessary to ensure that the utilization rate of ETC reaches over 90% before the end of the year and ensure the smooth operation of the whole road network. [ 1]

On April 28, 2020, the relevant person in charge of the Ministry of Transport said that after the provincial toll stations of expressways were cancelled at the beginning of the year, vehicles did not display the full toll amount in the ETC exit lane, but provided the cost inquiry service by pushing information or bills, but some people made comments on this. In order to meet the public demand, local transportation authorities and highway management units organized and implemented the ETC "Feixian" project. All the exit lanes of the expressway can display all the tolls of this trip [2].

Introduction, editing and broadcasting

Electronic toll collection (ETC) is one of the service functions of intelligent transportation system, which is especially suitable for use in highway or bridge and tunnel environment with heavy traffic. There is a special ETC toll collection channel at the expressway toll collection office. As long as the owner installs an induction card on the front windshield of the vehicle and pre-stores the fees, there is no need to pay or stop manually when passing through the toll booth, and the high-speed toll will be automatically deducted from the card, which can realize automatic charging. This charging system charges less than two seconds for each car, and the capacity of the charging channel is 5 to 10 times that of the manual charging channel. The use of automatic electronic toll collection system can make expressway toll collection move towards paperless and cashless management, fundamentally put an end to the loss of toll tickets and solve the financial management confusion in expressway toll collection. In addition, the implementation of fully automatic electronic toll collection system can also save capital construction costs and management costs. [3]

The system needs to install vehicle-mounted equipment carrying vehicle information on the vehicle. When the vehicle enters the entrance of the non-stop electronic toll collection channel, the station-level equipment of the expressway data acquisition and processing system reads the vehicle information in the vehicle-mounted equipment, calls up the matching vehicle data from the database, publishes, stores the records and uploads them to the data management center of the expressway data acquisition and processing system. The data management center analyzes the passing vehicles, forms a deduction transaction and uploads it to the bank in real time, and the bank returns to the data management center in real time after completing the transaction processing. [3]

Editing and broadcasting of development status quo

ETC is an electronic automatic toll collection system for highways, bridges and tunnels that is being developed and popularized internationally. This technology has a long history of development abroad, and the electronic toll collection systems in many countries and regions such as the United States and Europe have been partially networked, and economies of scale have gradually formed. In China, the road network charging method based on IC card and magnetic card and manual charging is undoubtedly affected by this trend.

By the end of 20 18 and 10, the utilization rate of ETC in most provinces in China was poor, and some provinces were less than 30%. The main reason is that the procedures are cumbersome, the available scenarios are few, and the car owners have insufficient motivation to handle ETC business, resulting in low coverage of ETC. Experts suggest that the utilization rate of ETC should be improved by enriching usage scenarios and improving convenience. [4]

As of June 5, 20 19 and 15, 29 provinces, autonomous regions and municipalities such as Hebei, Guangxi and Anhui have studied and drafted the promotion and distribution scheme of ETC electronic toll collection system, and Hainan and Tibet are drafting it, which means that the promotion and application of ETC is moving towards full coverage. [5]

By the end of February 20 19 and 18, the total number of ETC customers in China had reached 19223440, accounting for 100.72% of the total issuance target of 1908560. Among them, the top three provinces are Jiangxi (1 15.82%), Guangdong (106.89%) and Jiangsu (106.438+0%). The last three provinces are Heilongjiang (82.09%), Jilin (83.86%) and Guangxi (84.39%).

5,742,500 ETC customers were added nationwide (820,400 per day), accounting for 375.99% of the weekly tasks. Among the 29 provinces that have been charged online, Beijing, Liaoning, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Hubei, Guangdong, Chongqing, Guizhou, Yunnan and other 12 provinces completed the distribution task last week. According to this week's ranking of the number of over-cars, the top three provinces are: Guangdong (446 1 10,000), Jiangsu (377,500) and Zhejiang (359,600).

The average utilization rate of ETC at the entrance of expressways in China was 7 1.3%, up 1.3 1 percentage point from the previous month. Among the 29 networked provinces, only Fujian Province has reached more than 80%. The national average utilization rate of ETC for expressway export buses was 7 1.2 1%, up 1.77 percentage points from the previous month. Among the 29 networked provinces, Fujian and Jiangsu have reached more than 80%. In addition, in terms of the main line reconstruction of provincial toll stations, the total number of main line reconstruction of provincial toll stations in China is 487, which has been completed by 65438+February 18. [6]

Editing and broadcasting of technical principles

ETC system uses automatic vehicle identification technology to complete wireless data communication between vehicles and toll stations, and carries out automatic vehicle identification and exchange of related charging data. By using computer network to process the charging data, a fully automatic electronic charging system can be realized without stopping or setting a charging window.

ETC system carries out wireless communication and information exchange through the vehicle-mounted equipment installed on the vehicle and the antenna installed in the lane of toll station. It is mainly composed of automatic vehicle identification system, central management system and other auxiliary facilities. Among them, the vehicle automatic identification system consists of vehicle-mounted units, also known as transponders or electronic tags, roadside units (RSU), ring sensors, etc. OBU contains vehicle identification information, which is generally installed on the windshield in front of the vehicle, RSU is installed next to the toll booth, and the ring sensor is installed under the driveway. The central management system has a large database, which stores a lot of information about registered vehicles and users. When the vehicle passes through the toll station, the coil sensor senses the vehicle, RSU sends out an inquiry signal, OBU responds, and carries out two-way communication and data exchange; The central management system obtains vehicle identification information, such as vehicle ID number and vehicle model, and compares it with the corresponding information in the database. The control management system takes different actions according to different situations, such as the computer toll management system deducting the toll that should be paid this time from the prepaid account of the vehicle, or issuing instructions to other auxiliary facilities to work.

Technical feature editing and broadcasting

ETC driveway

ETC driveway

Non-stop toll collection technology is especially suitable for expressway or bridge and tunnel environment with heavy traffic. The traditional non-stop toll collection system with lane isolation measures is usually called one-lane non-stop toll collection system, and the free-flow non-stop toll collection system without lane isolation is usually called free-flow non-stop toll collection system. The implementation of non-stop charging can allow vehicles to pass at high speed (tens of kilometers or even more than 100 kilometers), so it can greatly improve the traffic capacity of expressways; Electronic toll collection can reduce the cost of toll collection management and improve the efficiency of vehicle operation; At the same time, it can also greatly reduce the noise level and exhaust emissions of toll stations. Because the traffic capacity has been greatly improved, the scale of toll stations can be reduced, and the capital construction cost and management cost can be saved. In addition, the non-stop charging system is not only an advanced charging technology in the city, but also a practical and effective traffic management means to adjust traffic flow through economic leverage. For bridges and tunnels with heavy traffic, the non-stop toll collection system can avoid many weaknesses of monthly ticket system and manual toll collection, and effectively improve the capital recovery ability of these municipal facilities.

It means editing and broadcasting.

Automatic electronic toll collection system is a scheme to solve the busy toll collection of expressway. Realizing national networking, automatic bank settlement and rapid passage will be of great benefit to users. Its significance lies in:

(1) There are strict procedures for banks to apply for ETC dedicated channels. By collecting ETC information of toll stations, we can narrow the scope of searching for the whereabouts of electronic tag vehicles. [3]

(2) The interactive service information of the website of the automatic electronic toll collection system (such as comprehensive operation information, management information, planning and construction information, and even the release of guidance information, which is suitable for expressway event detection, congestion prediction, running time prediction, etc.) can feed back the information of customers and the integrity of users. [3]

(3) Automatic electronic toll collection system can be combined with GPS and GIS to improve the efficiency and level of expressway transportation management and service in an all-round way and understand the dynamic whereabouts of customers of automatic electronic toll collection system. [3]

(4) By tracking the bank's consumption information and mastering the customer's consumption records, it is beneficial to find clues in investigating cases. [3]