Official website of Xi Railway Bureau

The railway administration has no online booking service. You need to go to the outlets of ICBC or the ticket office of the railway station to buy tickets.

From 2007 1 month 1, the five-digit number of the original booking telephone number in the e-ticket application system of West Railway was upgraded to the eight-digit number 96688688, and information such as fare, train number, ticket balance, parcel delivery and freight can be inquired by telephone, SMS and Internet.

The telephone booking number rose to 8 digits.

From 1 month 1 day, the original 5-digit number of the electronic application system was upgraded to 8-digit number, and the telephone inquiry function was added. The telephone number of booking and information inquiry is set to 96688688; Ticket information inquiry telephone number 96688658; Luggage express information inquiry telephone number 96688678; Freight information enquiry telephone number 96688668.

Book train tickets by telephone, and open the functions of ordinary reservation, simple reservation and student reservation. Citizens and college students can make booking calls with valid ID cards, and a resident ID card can book three tickets a day. After the booking is successful, take the ID card and booking serial number used at the time of booking and pick up the ticket at the nearest train ticket sales point. Booking can only be made 3- 12 days in advance. Telephone booking time is from 7: 00 am to 7: 00 pm 10 every day, and tickets must be picked up before 24: 00 the next day. On March 3, 2007, telephone booking of student tickets was opened. At that time, college students can book tickets by calling 96688688. After booking a ticket successfully, you must pick up the ticket with your student ID card, student ID card and booking serial number. At present, the number of ticket collection points has increased from 43 in the past to 6 1 ticket collection point, including the sales department of Wuhou Longhai, Dongli Building and Xianglong Company (Xiaozhai). After the telephone booking is successful, the booking information fee is 1 yuan/piece. Train number, fare, ticket balance and other information. You can ask by phone. The tariff standard is basic call fee+information fee 1 yuan/minute.

You can check the train fare by SMS.

The inquiry of short messages can be divided into two stages: help and use. For users who are not familiar with SMS usage mode, you can send the letter "H" to "09950" to enter the help stage. After receiving the information sent by the user, "09950" replies to the information for help, with the contents as follows: "Z" inquires about the reserved seats; "f" to help check the train information; "t" find time to help; "p" check the fare help; "r" unsubscribes from Help. Then the user sends relevant letters to "09950" as needed. "09950" SMS platform, after receiving the letter sent by the user, replies to the user with a prompt message according to the item corresponding to the letter, thus helping to complete it.

The user sends a query to the "09950" short message platform according to the prompt short message. At present, SMS inquiry is limited to mobile users, and the information fee is 1 yuan+basic communication fee is charged at the use stage. At present, SMS booking has not been opened.