Is it illegal for a courier company to make false logistics information?

Legal analysis: it is possible to complain about false material evidence information delivered by express delivery, provided that you have enough evidence to prove that it is false.

Legal basis: Provisional Regulations on Express Delivery Article 28 An enterprise engaged in express delivery business shall carry out information management on the whole process of express delivery, announce contact information, ensure smooth contact with users, and provide services such as business consultation and express delivery inquiry for users. Users who are dissatisfied with the quality of express delivery services may complain to the enterprises that operate express delivery services, and the enterprises that operate express delivery services shall handle the complaints within 7 days from the date of receiving them and inform the users.