Can I change the phone card package?

Mobile phone package refers to a kind of packaging method that the mobile phone has a certain number of minutes, internet traffic value and short message service on the basis of basic function fee. If you only use the basic mobile phone fee and call traffic, the phone bill will be more expensive, and opening a package will become a one-price model and the minimum consumption. The calling card package can be exchanged.

There are generally two situations in which calling cards are exchanged for packages.

1. There is no package selected by the binding contract when you apply for the card, and you can change it at any time. You can change the package through the corresponding operator's online business hall package change or ordering options, physical store professional service personnel, telephone customer service, and the change will take effect the next month.

2. If the calling card has a contract discount, it can only be changed after the contract expires. After the contract expires, you can change the package or order options through the online business hall of the corresponding operator, the professional service personnel of the physical store and the telephone customer service, and the changes will take effect the next month.

Mobile phone package conversion method

First, WeChat WeChat official account

Pay attention to the official account of China Mobile 10086 WeChat, click My Service → contact customer service, and ask the customer service staff to change the mobile phone package online. Since the working hours of online manual customer service are 8:30- 17:30, everyone needs to pay attention to the consultation time.

Second, the mobile phone official website

Take the page of Guangzhou Mobile as an example, open official website-Online Business Hall-Business Handling, and select the 4G main package according to the filtering conditions, and you will see the 4G package currently launched by Guangzhou Mobile, and you will see the handling method when you enter the exclusive business of the corresponding package.

Third, the business hall is handled

On the inquiry page of official website Mobile's physical business hall, it is the same as before. If you want to find a nearby business hall, you'd better communicate by phone before you go, and ask if you can change your mobile phone package.