Can China Mobile cancel the subscription plan?

Make sure that your mobile phone number is not bound to a package agreement. It is not a type of package that cannot be changed, but a package that can be changed at will. If your number is bound to a package agreement, you must go to the business office to unsubscribe. The following is how to unsubscribe from the package.

1. You can use your mobile phone to send text messages to unsubscribe: China Mobile users send text messages "10086" to 10086. After receiving the sent text messages, reply with the numeric code in front of "Service has been activated" to obtain your current You can unsubscribe from the package by selecting the service opened by the number and replying the numeric code in front of "Service to be canceled". When your mobile phone receives a text message indicating that the service has been successfully unsubscribed, the unsubscription is successful.

2. Unsubscription by manual customer service: You can also unsubscribe from the package by dialing 10086. After dialing 10086, you will be transferred to the mobile manual customer service according to the prompts. Inform the customer service that you want to unsubscribe from the package. When the customer service unsubscribe is completed, You will then receive a text message indicating that the package has been successfully unsubscribed. At this time, the package has been successfully unsubscribed.

3. Unsubscribe from the online business hall: You can download the mobile phone business hall or log in to the mobile online business hall website. After logging in through mobile phone SMS verification, find the business category that needs to be unsubscribed on the personal center page. , then find the specific package that needs to be unsubscribed, and click Unsubscribe. After receiving the SMS message that the package was successfully unsubscribed, the unsubscription was successful.

The above is a method to complete the package unsubscription business without going to the business hall. If you are still worried about being unable to unsubscribe, you can choose to go to the mobile business hall to unsubscribe. You need to bring your ID card when handling it.