Taobao shopping logistics showed that I signed for it, but I didn't receive the news at all. What happened?

If the logistics tracking information shows that the goods have been signed for, but you have not actually received the goods, it is recommended to contact the seller as soon as possible to verify the reasons.

At the same time, please note that the transaction has timed out. If the transaction is about to timeout, but the goods have not been received, you can extend the transaction timeout or choose not to receive the goods and apply for a refund. After applying for a refund, the system will give the seller 5 days to reply. If there is no reply within the time limit, the system will automatically refund you. If the seller refuses to refund, you can also click to ask customer service to intervene after the seller refuses, and Taobao customer service will help you handle it.