Sony two-step verification failed to receive the verification code.

1. The mobile phone is in arrears or the signal is abnormal: the mobile phone number is in arrears or the signal is unstable, which will lead to the failure to receive the verification code normally. Make sure that the mobile phone fee has been paid and maintain a good signal connection.

2. Incorrect mobile phone number entered: When registering, the wrong mobile phone number was accidentally entered, resulting in the verification code being sent to the wrong number. Please check carefully to make sure that the entered mobile phone number is correct.

3. SMS is intercepted: SMS interception software is installed on the mobile phone, which will mistake the verification code SMS for spam and intercept it. Check the phone settings or SMS interception software to ensure that the verification code SMS is not intercepted.

4. Inbox of mobile phone is full: Inbox of mobile phone is full, so it is impossible to receive new messages. Delete some short messages, free up space, and try to receive verification code again.

5. Blacklist of operators: The mobile phone number is blacklisted by operators, which will lead to the failure to receive the verification code.