Excuse me, has my 38 yuan package not been cancelled? I did it in the business hall. How can I cancel the SMS package?

1. According to the information you provided, if you intend to apply for canceling the 38 yuan traffic delivery activity promised by Guangdong Unicom in the local Unicom business hall, our company will handle it for you according to the process. Usually, after you successfully cancel the activity this month, it will expire at the end of that month, and the amount involved in canceling the low-consumption deduction in that month will still be deducted when the account is issued next month.

2. If the SMS package is a basic mobile phone package, cancellation is not supported. You can only cancel the SMS package ordered outside the package. For example, Shenzhen Unicom's 12 RMB SMS package, namely (OCS) Shenzhen QQUP package, is a basic package and cannot be cancelled. You can choose to switch to other packages on sale.

3. For more information, please contact Unicom's manual customer service for consultation. The actual situation is subject to local policies.