What should I do if the funds on the Bank of China Great Wall Cross-Border International Debit Card are frozen?

How to deal with the frozen funds of the Bank of China's Great Wall Cross-border International Debit Card:

The Great Wall Cross-border Debit Card adopts the method of "freezing the account funds first, and then debiting the funds" during transactions. " method, for transactions whose transaction currency is not US dollars, Bank of China will freeze the account funds at 102% of the transaction amount when the transaction occurs; for transactions whose transaction currency is US dollars, Bank of China will freeze account funds at 100% of the transaction amount when the transaction occurs. Account funds. The transaction will be debited on the second or third day (the debit time, debit amount, and unfreezing time shall be subject to the bank card organization's clearing). When the account is debited, you can receive a dynamic account SMS notification (you need to activate SMS Notification service or follow "Bank of China Micro Banking" to receive WeChat account transfer notification). The specific deduction amount can be inquired through Bank of China Personal Mobile Banking, Bank of China Personal Online Banking, Bank of China Micro Banking and other channels. After the Great Wall Cross-border International Debit Card is frozen, Bank of China will unfreeze and then deduct the funds for transactions that have occurred before the freezing after receiving the bank card organization's clearance documents.

(Answer time: November 14, 2023)

The above content is for your reference, please refer to the actual business regulations.

You are sincerely invited to download and use Bank of China Mobile Banking APP or Bank of China Cross-border GOAPP to handle related businesses.