Taobao receives goods without refund.

First of all, you don't have to worry. In this case, there is almost no chance that the seller will not give you a refund.

Secondly, you should carefully read the tips in Taobao's return process, especially the tips in the current return process, and whether there are any tips for you to further operate.

The normal process is that you apply for a return, the seller agrees to return the goods, you send the goods back, and you fill in the courier number used to send the goods back to Taobao to prove that you have returned the goods to the seller. Note that it is very important to submit the courier number of the returned goods. If you don't submit it, the return process may think that if you don't return it, it will automatically close without giving you a refund.

There is no need for the seller to give you a refund immediately after receiving the goods. If the seller does not take the initiative to refund, Taobao will automatically pay you after the timeout. At this point, you should be able to see the timeout message.

If the seller refuses to return the goods after receiving it, it will initiate the operation of refusing to return the goods, and there should be a prompt in your return process. At this time, you can choose to ask Taobao to intervene in arbitration. Under normal circumstances, the seller will not do this, because he has little hope of winning anyway.

Source: Zhihu.

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