If you can't send a text message, you can call, and there is no arrears.

If your mobile phone can't send short messages, you can try to restart or change your mobile phone for testing to see if the following conditions exist:

1. SMS center number is set incorrectly;

2. No signal or low battery;

3. Because the system is busy during the holiday short message sending peak period, it is suggested to try again later or avoid the sending peak period;

4. The sending format is incorrect. If you send a short message to PHS users, you need to add the area code before the number;

5. The short message sending time exceeds 24 hours;

6. The mobile phone shields the short message sending function;

7. Blacklisted by SMS;

8. Insufficient quantity balance;

9. SMS inbox and outbox are full.

10. If the SMS function is enabled, you can contact the local manual customer service for processing.

You can't receive SMS or verification code due to the following reasons:

1. You can check whether the mailbox is full first. If it is full, please delete some information.

2. If it is still not received after deletion, you can change the machine or card to see if it is a hardware factor;

3. After eliminating the above reasons, you can try to test whether it can be received in other places to see if it is the reason for the weak local signal.

If the above methods can't be solved, please contact the local manual customer service to deal with this problem.