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If you forget the service password, you can retrieve it through the following channels:

1. I go to the business hall with a valid ID card to reset my password. If someone else does it for me, I have the ID cards of the owner and agent.

2. You can call the 10086 artificial hotline for online processing.

3. Log in to China Mobile's official WeChat 10086, and the micro-portal link address is /IRNrmim or "China Mobile's official WeChat 10086" (go to "Personal Homepage"-reset password) for processing.

4. You can download 10086APP, wap version of online business hall, handheld business hall and business hall self-service terminal for self-service.

5. SMS processing: Send "HFMM (blank) ID number (blank) new password" to 10086 to reset the password.

The service password is the identification password of China Mobile customers, which consists of a set of 6 digits. The service password is set by the customer when accessing the network. If it is not set by the customer, it will be automatically generated by the system. If the password set by the customer is a simple password, there will be corresponding prompts when using it.

Simple passwords, such as:

1, serial number: such as "123456" or "345678";

2. Duplicate number: such as "666666" or "000000";

3. The first three digits are the same, and the last three digits are the same, 00011,and so on.

4. The rules of 4.AABBCC class are 1 12233, etc.

5. arithmetic progression, such as 123789 or135468; ;

6.ABCABC, such as135135;

7. Six consecutive digits of the customer's registered identity document;

8. 6 consecutive digits of the customer's mobile phone number or the first 3 digits+the last 3 digits, and the last 3 digits+the first 3 digits;

9. 10086X, where x includes 0-9;

10, country postal code.