12328 Complaint to Debon Logistics

If there is a dispute with the express delivery company, you can call the national transportation service supervision hotline 12328 for help.

The postal express delivery industry can also dial 12305 to make a complaint. First, complain to the express delivery company. If you are not satisfied with the result, you can then call the provincial code +12305. Complain to the local postal administration or the State Post Bureau, or submit an online complaint to the State Post Bureau.

The national transportation service supervision hotline 12328 is a national unified special service number for transportation service supervision. Its main functions include service supervision, complaint reporting, consulting services, etc. in the transportation industry. The main business areas are covered Road transportation, highways, waterways and other industries.

12328 functions and effects

The main functions of 12328 include service supervision, complaint reporting, consulting services, etc. in the transportation industry. The business areas mainly cover road transportation, highways, waterways and other industries.

The construction of the 12328 telephone system will adhere to the local-centered and networked operation, give full play to the role of local entities, and mainly build call centers in cities above the prefecture level relying on the existing service supervision telephone systems in various places to build a national unified and standardized operation. 12328 telephone system; insisting on centralized acceptance and each performing his or her duties, significantly improving service capabilities such as handling complaints and reports, providing consulting services, and realizing three-level network operation at the ministry, provincial, and municipal levels.