What should I do if China Mobile's daily rental card traffic package is deducted for no reason?

You can contact the mobile customer service first and ask the specific reason for the deduction. If there is unnecessary business, you can cancel it as soon as possible.

You can contact customer service by calling your mobile phone, as shown below:

Call China Mobile Service Quality Supervision Hotline 10080, and listen to the voice prompt after dialing:

1. Press "1" voice message mode, and you can leave a message and complain after hearing the beep.

2. Press "2" SMS self-service mode, and you will receive the SMS sent by "10080". After clicking the link, you can fill in the self-service form and submit a complaint through the opened page.

3. Press "9" to directly connect to the manual service and complain about the problem through the manual service.

Extended data:

Mobile phone reply fee:

According to the relevant person in charge of China Mobile, the investigation team began to conduct spot checks on the business records of Mudanjiang mobile business personnel this year. At present, the behavior of business personnel using weak customer passwords to open services has not been found.

However, after the first phase of investigation, it was found that Mudanjiang Mobile had management loopholes and defects, which seriously violated the company's relevant management regulations:

1. Some business personnel of Mudanjiang Mobile bundle value-added services when dealing with customers in exchange for special packages, free prepaid cards and other services. Mudanjiang Mobile opened free services in batches without the consent of customers. Some dealers in social intermediary channels violate laws and regulations to customize business practices for customers.

2. In view of the problems found in the investigation, China Mobile indicated that it would resolutely rectify the behaviors violating business habits. According to reports, China Mobile has ordered Heilongjiang Mobile to rectify immediately, and at the same time fully cooperated with government departments to carry out investigations, and severely dealt with the responsible units and responsible persons.

People's Network-Who is in charge of the mobile company's arbitrary deduction of fees?

People's Daily Online-CCTV exposure: China Mobile charges users for opening business privately.