Summary report on the work of employees in securities companies

When the work has reached a certain stage or come to an end, it is necessary to come back and carefully analyze the work done by the research institute, affirm the achievements, find problems, sum up experiences and lessons, raise awareness and clarify the direction so as to further do a good job. The following is my comprehensive summary report on the work of employees in securities companies. Let's have a look. I'm sure it will help you.

Summary Report on Staff Work of Securities Company 1

_ _ has left me, and it is destined to be an extraordinary year in my life. In May, I officially bid farewell to my student days and went out to practice in the company. In August, I officially came to Xingtai to participate in the preparation of the sales department. For myself, this year is an epoch-making year, a change from a student with the aura of college students to a professional who has to take on the responsibility of work. In the process of this transformation, I feel that I am unsuccessful. At the beginning, I didn't really devote myself to my work, either conceptually or in action. After many changes in methods and thinking, I am a little upset and confused. But soon, with the help of leaders and colleagues, we soon realized our own shortcomings and gaps. After a period of discomfort at first, we have basically adapted to the current working style and found some ways to deal with work affairs. And constantly learn and accumulate in the work, so that I can make a breakthrough in brokerage business on the basis of completing my job.

_ _ is a year of construction of the Division. In this year, although we have made great efforts, our achievements are obvious to all. A brand-new sales department has been displayed in front of us, the system construction has been completed, and various tests have been successfully completed. It has successfully passed the inspection by the Securities Regulatory Bureau and the head office, and will hear the official reply from the sales department in the next few days. As part of my preparation, I watched the process step by step. I am sincerely happy. Although there have been mistakes and setbacks in this process, the gains are rich. A brand-new sales department has stood in front of us. From its own point of view, this is a great progress and has completed an important turning point in life.

What I learned this year is earnest, realistic and not afraid of difficulties. At first, I may be inexperienced, but some mistakes are entirely caused by my ignorance and carelessness. When I wanted to install the video conference system, I thought it would be okay to install it according to the installation instructions, so I hung the TV on the wall, but when the headquarters instructed us to install it, it was not the case at all, it was another installation method, so I had to reinstall the TV and equipment. Although this is not a big thing, I can find an inherent thinking that I have always had, and I can do whatever I want. Actually, it's not. We must be serious and realistic. If you know, you know. Say you don't know if you don't know. Proceed completely from the facts. As a staff member in the IT department of the business department, you have to completely install the guidance documents from the headquarters before you can operate. Ask if you don't understand, ask the original business department, ask the headquarters until the problem is solved, and sum up experience from it. Now it is required to be familiar with the business in the near future without asking.

I still have a problem, that is, there is some lack of foreign exchanges, which is also the cause of personality, but I think I will try my best to overcome this problem. Just like the problem I encountered when I contacted the satellite bracket last time, it took nearly a month to install the satellite bracket because there was no external contact. Although the installation of the satellite didn't take so long, it was really my deficiency in this respect. I will step up my study in this area in the future, and the improvement in this area may be slow, but I will make efforts in this area.

The business department will be formally established soon. According to my own characteristics, I think we should make our next anniversary plan from the following three aspects. I should learn from my own work first. As the head of the computer department of the sales department, I want to ensure the network security of the sales department. It is my main responsibility to make mistakes during working hours. Through the system construction some time ago, I have understood and mastered the basic architecture of the system, but I have reason to believe that there will be some water. What I lack is long-term accumulated experience. In this regard, I will carefully study the previous accident documents, try to sum up from other people's experience and avoid some mistakes made by others. I should start from the following aspects:

1. Read the system configuration file and the system construction log of the securities business department carefully to have a deeper understanding and mastery of the system. When an accident occurs, the root cause of the accident can be judged as quickly as possible, so as not to affect the transaction.

2. Download the accident documents from the mailbox and learn from the experience of other business departments to make up for the lack of experience of our newly established business department. We must make sure that we don't make accidents that others have made, and deal with similar accidents as soon as possible.

3. Business departments are gradually on the right track, and some rules and regulations on information systems should be truly implemented, and a complete set of safe use systems for business and office computers should be produced for everyone to abide by before opening.

As a practitioner in the securities industry, we should master the basic knowledge of securities, so as to help customers solve problems as soon as possible and enhance the company's image when customers call for advice. As the intersection of computer and finance, I have the responsibility to be familiar with these two businesses as soon as possible, and help other colleagues and customers to understand and master their usage methods as soon as possible, so as to improve their performance and work efficiency. I should start from the following aspects:

1. Learn the basics of the financial industry through multiple channels, and browse the knowledge of the securities industry from websites and newspapers.

2. Get familiar with the use of online trading software Neptune Gemini and mobile phone stock trading software Fortuna as soon as possible, check the training documents of the headquarters and get familiar with this part of the business as soon as possible.

Summary report on the work of employees of securities companies II

The next 20 years will be a very difficult year for me. I felt pain when the market approached 1949. At this time, I was thinking, I must enrich myself, or I will be eliminated before the market bottoms out. Later practice proved the correctness of my idea, which strengthened my belief that I should constantly learn and enrich myself. Only in this way can I grow up with the company.

Looking back on the work of the year, many aspects have not been done well enough.

First, in the continuous decline of the market, most customers were trapped, especially when it fell below 2300 points, customers complained a lot, and I gradually lost the courage to develop new customers. The phone I left was not answered in time, but the service continued. This is also a problem.

Second, in terms of product sales, it is not good enough, and it only sells 470,000 units a year. In the transformation of the company, we have not done well enough and will redouble our efforts in the future.

Third, lack of professional knowledge, some questions asked by customers can not be answered in time.

Fourth, I don't know much about the developing customers, I don't know the risk tolerance of customers, and I can't provide reasonable suggestions for the asset allocation of customers.

Fifth, the relationship with the bank has not been handled well, so my former clients are rarely introduced by the bank.

In view of the above, I decided to work hard in the following aspects in the new year.

First, pay attention to learning and mastering the financial products launched by the company in the later period, and then introduce them to customers. Now the company has launched the Tianfu Express Line, which can be used to serve customers later, announce the Tianfu Express Line to potential customers and attract customers. Serve customers well with the strength of the company and let customers operate steadily in a weak position. After the customer makes a profit or recognizes the company's services, he should transfer the introduction to the customer and let the customer introduce his friends who are doing stocks around him.

Second, strengthen the study of marketing technology. Keeping pace with the company, my goal for the new year is to sell 20.22 million wealth management products.

Third, understand the needs of customers, and advise customers to allocate different assets according to their different risk tolerance and market conditions, such as stocks, funds, margin financing and securities lending, money funds, short-term banking and so on.

Fourth, maintain a good relationship with the bank, and find the bank to introduce customers at the key point. 202 1 is about to die, but 2022 is in front of you and me. I believe that only those who take the initiative have a chance of success. Let's cheer together and finish our performance. To create your own glory. I wish our big business department more and more prosperous, and I wish everyone better and better performance.

Securities company staff work summary report 3 pages

Time flies like a blink of an eye. In the next 20 years, the securities industry will face more opportunities and more intense challenges. The building of _ _ was not built in a day. We should give full play to everyone's wisdom, turn individual's correct thinking, that is, the spirit and confidence of the rise of securities, into group thinking and implement it into group behavior, so as to turn individual career into collective pursuit.

My main work in the past 20 years is as follows:

1. In the past year, with the intensification of market competition pressure, an unusually large number of customers came to the sales department to talk about rates and transfer custody. Because I am at the front desk, I have contacted many such customers, talked about the rates with them and made friends. This kind of work has become an important part of my daily work. In the conversation with this kind of customers, I know the strategy of attacking the city and attacking the heart. Building an emotional foundation with customers means whether you can leave them. For some customers with large market value and complex needs who want to transfer custody, I will try my best to understand the mentality of investors in the securities market through my own efforts and the help of my colleagues.

2. Expand customers in the county, find offline sales offices, find development brokers in _ _ and _ _, and finally develop part-time brokers in _ _.

3. Mobile phone marketing. Since the headquarters responded to the marketing of "mobile securities", I have been marketing my company's stock-trading mobile phones to surrounding customers, and with the marketing action of the headquarters, the marketing was successful. Customers are willing to use our PDA for stock trading.

4. SMS consultation, because the company has spent a lot of money on the use of mobile platforms, the headquarters has noticed this problem. In the long run, it will be a big mistake, so it is an economical and practical model to instruct all business departments to immediately stop using the mobile SMS platform and switch to the next generation SMS tool developed by mobile-Mobile Fetion. Of course, if you want to send a flying letter, you have to add a flying letter! In a period of time, the customer service department completed the preliminary work of transforming from the original mobile SMS platform to mobile Fetion, and I seriously cooperated with the manager of the customer service department.

I am engaged in consulting work in the sales department. "Consulting work is not easy to do" is a sentence often heard from old employees, and it is true! When I am engaged in this work, it is embodied in sending the opinions of the day and the recommendations of individual stocks to investors every morning in combination with the essence of the morning meeting to maintain the qq group of the sales department. The level of customers is uneven, some are heavy and some are light, which is really difficult to adjust! Do this job well, strengthen study, accumulate experience and improve the level is the last word!

6. Establish long-term cooperative relationship with customers. Customers are the source of our life and the foundation of the evergreen tree of our company. To this end, my colleagues in the customer service department and I often sneak into customers' homes to do customer work when the moon is dark and windy. Although sometimes customers give us a cold face, we hope to melt the ice in our customers' hearts with our enthusiasm. It is precisely because of this that some customers have become friends with us.

7. Cooperate with the computer department to do a good job in testing the computer room. The computer room has always been called the heart of the business department. The safety of the computer room is the guarantee for the safe and normal operation of the business department, so I often appear in the business department on Saturday because I am doing a test.

Recently, the market has been quite active, and the chairman called on us to go out to be hong merchants. So the marketing department often goes deep into the people to engage in publicity and marketing. I visited _ _ community, _ _ community, _ _ community, _ _ park and other places with them. From these activities, I realized that only by marketing our company in a form that people like can we get twice the result with half the effort.

A journey of a thousand miles begins with a single step. I believe that under the guidance of the chairman's broad vision, great development and great openness, as long as we are down-to-earth, solid in practice and diligent in learning, we will certainly stand at the peak of victory.

Securities company staff work summary report 3 pages

In the past 20 years, I have been mainly engaged in the technical support of the securities trading system, the commissioning and online implementation of banks and securities products.

The main achievements are as follows:

1 and 20_ years, due to some objective reasons, such as employees' resignation, secondment, tight engineering tasks and shortage of personnel, I was responsible for most of the technical support work of Shenyang Gold Certificate, including the maintenance of counter system, peripheral system and bank certificate products; Debugging and installation of bank certificate products, telephone debugging and installation, etc. In May, after the company launched the remaining distribution products, due to the early installation in Shenyang, on the one hand, it needs to be deeply understood and refined as soon as possible to provide good technical support for market development; On the other hand, I classify all the problems encountered by customers in the use process in detail, which are errors in understanding and use, which are errors in procedures and which need to be improved, and summarize them into documents and send them to headquarters when necessary. In the specific use process, different customers have different needs, and corresponding program modifications should be made according to the needs. In short, in the case of shortage of personnel, we should try our best to make the service meticulous and in place, so that customers can feel that our technical services are not discounted.

2. The data of the counter system and the gold commission system of the business department of North Youhao Street were successfully merged into the business department of Huanhuo Road, and the data of the other two business departments were separated from the system of Youhao Street, which realized the smooth transition of the three business departments on the same day.

3. Completed the implementation of centralized trading projects in the same city in three business departments of Harbin United Securities. In the case of tight time and many problems, we got assistance from all sides and departments, and finally successfully completed the task.

4. Completed the debugging and online work of Tiantong Securities ICBC Yinzhengtong.

5. Complete the commissioning of bank-securities transfer of Taiyuan Street Everbright Bank.

6. It has become the debugging and online work of CITIC Bank's bank certificate program in Beifanhua Road.

7. Successfully completed the data merger between Jinchuanjiang Sales Department and Taiyuan Street Sales Department.

8. Successfully completed the data concentration of the sales departments of Nanwu and Nanbazhong Road.

9. Interface conversion and debugging of telephone banking middleware of Fushun Bank of Communications are in progress.

What I have achieved in my work in the past year is to improve my securities business, technical level, development ability and engineering project experience. I have made progress in the ability to analyze and solve problems and the experience of project implementation, and have a deep understanding of some new products, such as embedded and universal earnings allotment. I also have some basic understanding of other xone, mobile counter and open-end fund consignment system.

The main reasons for this achievement are:

1. Accumulate and summarize constantly in the work, never let go of any small problem, and find out the causes of the problems in depth.

2. The reason why the Bank-Securities Project is progressing smoothly is that I did similar product debugging last year, and got a detailed understanding of the business processes and working principles of Bank-Securities Transfer and Bank-Securities Connect, the relationship between front and back, data flow and capital flow.

3. The successful completion of the data concentration project benefits from the familiarity with the securities business knowledge and counter system in the usual maintenance.

4. The middleware interface debugging of telephone banking is being implemented, from the initial ignorance of the business to a clear understanding of the process, which enhances the ability to analyze and deal with problems and is confident to complete it well.

Problems and deficiencies in the work:

1. Technical business needs to be fully understood.

2. Network knowledge and practical ability need to be strengthened.

3, in the maintenance or project implementation, did not pay attention to summarize the key issues, and form a document, let everyone enjoy it, reduce unnecessary duplication of work, improve the efficiency of the department.

4, in the future work and study to constantly learn new business, new knowledge, so as to update knowledge.

Improvement measures:

1, usually pay attention to the accumulation of knowledge and skills, study hard, practice while learning, and keep growing.

2. Strengthen online learning and have the opportunity to participate in relevant training.

3. Be good at summing up at work, pay attention to sorting out typical and key issues and form documents. It is hoped that the department will strengthen exchanges and supervision in this regard.

4. Actively strive for the implementation opportunities of new business projects and learn from practice.

5. Keep abreast of the new products launched by the company.

Work plan for 2022:

1, strive for more detailed and distinctive maintenance work.

2. Personal technical level has been greatly improved through specific work practice.

3, in the process of project implementation, strive for quality and quantity to complete at the same time, strengthen communication and coordination ability. Suggestions on the next development of departments and companies

Department:

1, strengthen department maintenance and project management, strengthen management supervision, and start from the beginning to the end.

2, project overtime can form a system, a series of breaks.

3. The department can have a mobile phone on duty.

Company:

1, to provide more exercise opportunities for everyone.

2. I think the company should regularly assess employees at different levels, form a competitive mechanism, adopt a reward and punishment system appropriately, and give full play to the enthusiasm of employees.

3. Organize more collective activities, so that everyone can have more communication opportunities, thus strengthening the collective team spirit.

Securities company staff work summary report 4 pages

First of all, you must provide me with a good one so that I can have a deeper and clearer understanding of securities. Secondly, I also want to thank all my colleagues in the school. In this year's work, we have not only made great progress in concept, but also greatly improved the quality of customer service and the counter image of the sales department. The work in the past six months is as follows:

First, improve the overall image of the sales counter.

In line with the company's unified image and construction, our counters not only meet the company's requirements in dressing gfd, but also greatly improve the service quality of existing customers, and the handling process is more reasonable, effective and standardized. At present, the lobby manager is responsible for receiving customers' business, filling in business forms and leading them to the counter for one-on-one service and scanning business electronic files. At present, the system has extracted the scanned securities account from the headquarters and sent it to the registered company, so there is a higher requirement for the scanning quality. Now it is necessary to keep the customer's image data and read the ID card information when handling the business, which also gives the customer a better understanding of the sales department.

II. Exchange Emergency Drill and Hang Seng 2.0 Test of Counter Business System

Our company participated in two emergency drills and tests released by the Exchange, both of which were conducted on Saturday. In the case of signal interruption, how to switch to the server in the disaster recovery room in the shortest time, how to report the risk control, how to appease and explain the customers at the scene, etc. , conducted a good test and research, so as to make the trading system of the business department run normally and prevent problems before they happen. In the first half of the year, our company organized many times to upgrade and test the Hang Seng 2.0 account system, mainly including the upgrade and revision of joint account opening, board business and electronic certificate scanning business. Now basically all services can be realized by 2.0 system. During the test, we conducted the test in the form of off-duty and overtime. Because a control of the system is linked to multiple menus, every business menu should be tested, including institutional accounts, and problems should be recorded in time. We focused on some new contents, such as adding the issuing authority, contact information and contact frequency of customers, modifying the anti-money laundering risk level setting of customers, and finally completing various tests with the headquarters.

Third, focus on sorting out customer information.

This work has been going on for a long time. It took us two months to implement the Notice of the Securities Regulatory Commission on Strengthening the Daily Supervision of Securities Companies' Accounts and the Notice of China Securities Depository and Clearing Co., Ltd. on Further Strengthening the Daily Management of Securities Accounts, and to implement that "securities companies should regularly check and update the investor account information registered in their counter systems and registration and settlement systems, work overtime, check more than 30,000 customers' retained information and make electronic documents, and identify customers, such as no negative films, missing ID cards, expired ID cards and academic qualifications. Finally, the data check of all customers was completed, a table was made, and more than 13000 individual customers were provided for the staff to call to supplement and update the data. For institutional customers before 65438+February 3 1 and _ _ _, we also made a centralized check, recorded the annual inspection of the copy of the retention certificate, the confirmation letter and the retention of various business documents, and made a form for customer service personnel to communicate with customers.

Iv. Promotion evaluation of employees in operation line

I participated in this year's evaluation, and every time the company will evaluate the promotion of employees in the operation line. The examination contents include account business, third-party depository business, block trading, restricted stock business, judicial assistance, funds, Growth Enterprise Market, ib business, anti-money laundering and New Third Board business. Because of the wide coverage and tight preparation time, the strength of the team was once again demonstrated. On the basis of not forgetting daily business, we should pay close attention to reviewing the business that is not easy to touch at ordinary times. In the future promotion assessment, I will, as always, seriously consolidate various businesses, lay a solid foundation, actively develop my talents, and strive to be promoted to a third-level employee again.

In the coming year, faced with many difficulties such as the stock market downturn in the first half of the year, the heavy workload of centralized checking of account information, and the blockage of funds, all our employees, Qi Xin, made concerted efforts and made some achievements, but also realized their own shortcomings. I also failed to complete the marketing task of Jin Ruyi No.3 Middle School, hoping to keep up with the company's development, continue to improve daily work, improve customer service quality and establish a good reputation for management and service.

Securities company staff work summary report 5 pages.

It has been more than a year since I entered the securities market. During this period, I improved myself in all aspects, mainly reflected in:

1, have a preliminary understanding of the securities industry.

Since entering the company, I have got a preliminary understanding of the securities industry from being familiar with this industry to passing the qualification examination, while the resident banks have a deeper understanding of the securities business through channel marketing, which can solve various basic problems in their work.

2, the improvement of business development ability

In the process of business marketing, talking with customers, encountering different problems, improving communication skills and adaptability; And pay irregular return visits to customers to provide them with all-round and multi-angle services, so that _ service is truly deeply rooted in the hearts of the people.

3. The sense of responsibility and career experience has been strengthened.

Take every business you handle seriously, try to avoid unnecessary troubles to customers and companies, and strive for the fastest efficiency.

In enterprise marketing, I also found some problems and my own shortcomings:

1. We need to deepen our understanding of securities and keep learning.

2. When maintaining the relationship with customers, we should gradually strengthen communication methods.

3. Professional analysis ability and marketing ability need to be further improved.

Entering the marketing industry, performance is the standard to measure a person's value. The performance in the past few months was not good, so I rearranged my thoughts. In the future, I will do this:

1, distribute leaflets

I often hand out leaflets. Although a lot of leaflets have been distributed, the effect is not very good, but I think it is still feasible. A large number of leaflets will enhance the visibility of the company. Next, I want to send some in moderation, and persistence will eventually have an effect.

2. Effective use of bank resources

I have been in the bank for more than a year, and my performance is very unsatisfactory. The excellent service of this bank is well known, and many customers come here. It is very good to make good use of this resource and catch a few potential customers. However, the good cooperative relationship between Bank of China and BOC International and the way of cooperation with kickbacks have kept me looking for a breakthrough. Although the pressure is great, it is also a good way to get along with them at present. The quality of the resident account manager directly affects the company's image, so I have been working hard.

3. Make full use of the network

It is also a very effective way to attract friends or friends to introduce. Introduce friends through friends, so that customers who want to stock can choose to open an account with us. In addition, for customers who have opened three-party depository business in other securities companies, we will introduce our service concept and competitive advantage to customers and strive to win customers.

At present, the market fluctuates greatly, with a large number of spectators and fierce competition among peers. To this end, I must keep learning, enrich my professional knowledge, provide all-round services to customers, and try my best to do it.

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