Someone else helped me book a ticket on 12306. How can I check the ticket information with the order number? I can't find it on 12306.

Reason: You need to log in with the other party’s 12306 account to check the ticket information.

How to check the ticket information yourself if someone else booked a train ticket on 12306:

1. After the other party books the ticket, they will receive a text message and email about the booking, which can be used by the other party Forward text messages and emails, which contain ticket information.

2. Ask for the 12306 account number used by the other party to book tickets, log in to the 12306 official website, and view the detailed information of the reserved train tickets in "Completed Orders".

3. Take your ID card to any train ticket sales point or train station ticket window to pick up the ticket, and the staff will inform you of the purchased train number and ticket information. Or bring your ID card to the self-service ticket vending machine at the train station, swipe your ID card according to the ticket collection instructions, and the detailed ticket information will be displayed on the self-service ticket collection machine.

The specific steps to use the other party’s account to query ticket information based on the order number are as follows:

1. Open 12306 APP and enter the other party’s username and password to log in.

2. Click on the order to view the booking status.

3. If you want to check the train tickets that you have purchased but have not taken yet, please click "Untraveled Orders".

4. You can click on the historical order and enter the order number to query.