Pinduoduo returned the goods for a refund, but the merchant said that he had not received the return. What should I do?

This situation is your own fault, so you need to bear the responsibility yourself. Share two solutions:

Method 1: Contact customer service and return the goods.

Is to contact the customer service of the merchant who returned the wrong goods in Pinduoduo, and ask the customer service to send the wrong goods back to you, and then you can deliver them from their store. If you confuse this product with another store's product and send it all by mistake, you can contact the customer service of another store that sent the wrong product and provide the address for the two companies to send the product to their receiving address, and the merchant will refund you after receiving the goods in their store. It should be noted that you need to bear the freight sent back by the merchant, because it is your fault, and the merchant has no responsibility to help you pay this freight.

Find this order in the personal center-refund after sale, and click on the product page to contact customer service.

Method two, don't.

This method is a bit deficient, that is, don't return the wrong goods. If you cancel the refund application or directly confirm the receipt and send money to the merchant, it is equivalent to spending money to buy a commodity in their store, but losing the wrong goods you sent. If the value of the returned goods is low, it will cost a few dollars or more. You can use this method, because it is almost the same for the merchant to send it back to you. If it is expensive, the first method is recommended.

Cancellation or confirmation of receipt is similar to the above. Find this order on the refund after-sales page and click Cancel/Confirm receipt.

If you return the wrong goods, you'd better consult with customer service as soon as possible and send them back to you. If you don't want to return their goods in the future, you don't have to return them, just cancel the refund application. It is recommended to carefully check the address and goods of the merchant before sending, so as to avoid mistakes and unnecessary troubles.