If you want to return the goods in JD.COM, you should send them yourself, where to send them and whose postage is.

You can call the express customer service number and let the express pick up the pieces (the customer service number is shown below). You can also bring your own courier to the courier site, and you need to bring your own ID card.

In addition, if it is a relatively small item, prepare a courier fee around 20 yuan; If it is a big item, you need to bring more fees; If it's valuables, write a note.

Extended data:

Jingdong Express's logistics and distribution services are mainly divided into four modes: one is the FBP mode in which JD.COM is solely responsible for procurement and sales; Second, LBP mode: goods do not need to be put into storage. After the user places an order, the third-party seller delivers the goods to the sorting center in JD.COM, and JD.COM issues an invoice; Third, SOPL: goods do not need to be put into storage. After the user places an order, the third-party seller delivers the goods to the sorting center in JD.COM, but the merchant issues an invoice; The fourth is SOP: the merchant directly delivers goods to consumers and issues invoices.

On March 201April 7, JD.COM held an O2O strategy conference in Beijing, and announced that it had reached cooperation with tens of thousands of well-known chain convenience stores such as Quik, good neighbors and good friends, and formally entered the O2O field. After the user places an order online, the nearest convenience store will be responsible for delivery, and the goods you buy will be delivered to the customer in the shortest time.

JD.COM said that he would cooperate with tens of thousands of convenience stores in China to pilot the O2O strategy. After placing an order online, it can be delivered to users within 15 minutes at the earliest, creating the fastest logistics in the e-commerce industry in China, hoping to achieve full coverage from online to offline in this way.

References:

Express-Baidu Encyclopedia