Is there any manual service on social security telephone 12333? Or save yourself?

The telephone number 12333 provides both manual service and self-service.

According to the Notice on Continuing to Use National Public Service Numbers 12370 and 12333, 12333 will be mainly used for services such as business consultation on human resources and social security policies, government affairs disclosure, complaints and reports, and social security account inquiry. 12333 is used nationwide, and the charging standard for calling 12333 number shall be implemented according to the relevant regulations of the Ministry of Industry and Information Technology.

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According to the news announcement of "12333 Helping the whole people to participate in insurance-everyone has social security, and life is better" in Ministry of Human Resources and Social Security, March 30th is "12333 National Unified Consultation Day", and "12333 Telephone Consultation Service" is a national basic public service project explicitly put forward in the 13th Five-Year Plan.

Ministry of Human Resources and Social Security-Notice on Continued Use of National Public Service Numbers 12370 and 12333