Will the person who settled the claim in Bao Hui talk about it? What is the general situation of claim settlement?

My brother likes playing football so much that he accidentally broke the anterior cruciate ligament. After the failure of conservative treatment, he decided to rebuild the anterior cruciate ligament. The medical expenses totaled 70,000, but the actual payment was 30,000 without medical insurance. One week after the operation, I submitted the discharge summary, invoices, lists, account numbers and other insurance materials. On the app. After three or four days, I received a text message reply and successfully paid more than 7,000 yuan. About three or four days later, the money was credited to the account. A word is fast and good ∞