Best Express responded that 13 ton parcel was burned. How to claim for express burning?

Best Express responded that it had reissued and returned 13 ton parcel burning claim.

Baishi Express responded in an interview with the Yangzi Evening News reporter. After the accident, Baishi Express quickly sorted out more than 7,000 express orders, delivery merchants and purchased goods. Best Express will contact all the sending customers at the first time, and implement the treatment plan with the customers one by one, make a replacement or refund, and implement the mailing of each ticket.

Of the more than 7,000 express tickets on the accident vehicle, more than 6,000 tickets were replenished, and the other 1 1,000 tickets were not replenished. At the request of consumers, a refund will be given. As of 20 19, 165438+ 10, 13, 22% of the goods have been refunded, and 14 has been 70%. It is estimated that 15 will complete all processing work.

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The burning of Baishi Express parcel caused strong concern. Looking back on previous years, almost every year, several express cars caught fire on the double 1 1 and were burned.

Behind the peak of 654.38 billion parcels a day is also the lack of safety awareness in the sorting, packaging, transportation and offline storage of e-commerce terminals. The traffic safety problem is imminent. How do couriers do it?

The reporter learned that at 3 pm on 20 19 1 10, 37 on-duty personnel in the first shift of ZTO Express Headquarters Park formed a security commando. Together with the other 37 on-duty personnel, they will change shifts at the front line of the security battle to fully guard against various risks and ensure the safe, smooth and stable operation of all nodes.

Cao Yinlong, safety joint defense manager of the safety supervision center, introduced that the personnel on duty are divided into two shifts: 3:00- 15:00 and 15:00- 3:00 the next day, to ensure seamless safety control at the scene for 24 hours. Except the personnel on duty, each line has the first person in charge. In an emergency, the person in charge must deal with it immediately.

People's Daily Online-Best Express 13 ton package was burned.