10685999 Do you need a verification code to redeem points for gifts?

2. Then enter our account number and account service password, or log in by SMS of mobile phone number. After logging in, click "My Order" in the upper right corner to open it.

Query logistics mode:

First, to query the corresponding logistics information, you can log in to the web page of China mobile integral Mall for related queries.

1. First, you need to turn on the computer to search China mobile integral Mall, find the login function key on the upper left, and click Login.

2. Then enter our account number and account service password, or log in by SMS of mobile phone number. After logging in, click "My Order" in the upper right corner to open it.

3. After entering, you can see the item status and logistics information of the corresponding points redemption here.

Second, in addition to the above methods. You can choose to dial 10086 to transfer to labor, and the manual customer service can inquire.