Why did I pay my electricity bill and get a text message about my arrears?

If you are a power customer of Guangdong Power Grid Corporation and have paid the electricity bill, you can check the payment record and verify the situation through channels such as "95598" WeChat official account. If you still receive the reminder message, the following conditions will cause this problem:

1. The short message of electricity bill arrears is sent in batches by the system. If there is congestion in sms channel, it will lead to reception delay; 2. Your payment information has not been returned to the power supply system, which makes it impossible to write it off.

I hope our answer is helpful to you. If you have any other questions, please call the 24-hour service hotline 95598 for consultation.