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How to return goods in JD.COM? COM?
Question 2: How to return the goods after the 2:JD.COM order is completed? As long as it is unpacked and not used, the return is faster. If it is unpacked, it is difficult to return it unless it is a quality problem.
Question 3: JD.com has no reason to return the goods for 7 days. How to pay them back? ! If the quality problem. The goods have been received, so the seller will pay the freight for the return.
If there is no quality problem, I don't want it.
If you have received the goods, return them and pay the freight yourself.
If you haven't received the goods, you can directly discuss the refund with the merchant.
Even if it is a refund, I think we should talk to the merchant. After all, it is not easy for people to do business.
Question 4: How does Jingdong Express return the goods? Jingdong Express can return the goods. The return process is as follows:
1. To return the goods in JD.COM Mall, you need to confirm the receipt first. After confirming the receipt, enter my order page, and then click "Apply for Maintenance/Return" after the order you want to return.
2. Then click the "Apply" button.
3. Then I will enter the information filling page. The application I clicked here is an overdue order, but there is no back button! Another order is in return status. Choose to return the goods, then write down the reasons and upload photos of the items. Then submit the application.
4. After the application is successful, the mobile phone will receive a SMS prompt! Then you send the address according to the item on the text message. Call the courier to deliver the goods.
5. There will be a courier number after delivery. You need to fill in the express delivery number, log in my order in JD.COM, and then click "Repair/Return" in the navigation on the left.
6. Then click "View Repair/Return Record". Then click the view button at the back of the order.
7. Then click the "Fill in the delivery information" button.
8. Then fill in the logistics order number and courier fee carefully. Then click the confirm button.
9. After submission, you can check the return progress in Repair/Return.
10. After the return is successful, you can click to view the refund record. The whole return process will be done.
Question 5: How can I return what 5:JD.COM just bought? The order is detailed and there should be a back button. I returned it once, and it worked.
Question 6: I bought something in JD.COM, but now I want to return it. What should I do? JD.COM Mall shopping return steps:
1. Log in to JD.COM Mall JD.COM account.
2. Order my food.
3. Select the order to be returned in the order list, and click "Repair/Return" at the back of the order.
4. In the interface of applying for return, select return after the expected treatment, and then write down the description of the return problem below, usually the reason for return, and truthfully fill in the required items with an asterisk.
5. Click the Submit button. Waiting for customer service review. After approval, you will receive a short message from JD.COM agreeing to the return application, including the service number and return mailing address.
Question 7: Personal icon in the lower right corner of JD.COM Mall for mobile phone-Customer Service-How to return the goods?
Question 8: How to get a refund in JD.COM and JD.COM? First, log in to your account and click "My Order".
After seeing all the orders, find the goods to be returned and click "Cancel Order".
After clicking, it will be displayed that "Order Cancellation Application" can be selected according to your actual situation, and then click "Next".
Click "OK" to cancel (you will be prompted for the source of payment and the method of return).
Click "OK"
At this point, the refund form has been applied. You can check "View Cancellation Details".
The application progress is shown here. After the store agrees, JD.COM will start to give you a refund, and a message will remind you of the refund information.
Question 9: Can I return the wrong things I bought in JD.COM Mall? There are some positive solutions and some misunderstandings upstairs. You can apply for a return within seven days, explain the reasons, and be willing to pay JD.COM the return fee caused by the wrong purchase. If it is not within the delivery range of Jingdong Express, JD.COM will let you mail the goods to JD.COM. Jingdong express received eight yuan at home. It's best to refund the balance in JD.COM. You can get a refund within three days after receiving the goods after sale. It will take at least two weeks to return the bank card. In your case, please feel free to return the goods, as long as your goods do not affect the secondary sales.
Question 10:JD.COM How to return the third-party goods? Similar to Taobao, contact JD.COM customer service or online customer service in the store, which can properly solve the after-sales problem for you! Generally, it is necessary to communicate with the third party first, such as the reason for returning the goods, and then apply for returning the goods after the other party agrees.
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