What should a gym member consultant do when running in the outfield? ! !

Send tickets to find customers-mode standard operating procedures

Required facilities and equipment,

Operating procedures, operating standards and instructions

①

The main ways are: sending tickets, sweeping the building, inserting cars, setting up consultation points, looking for alliance merchants and online publicity.

②

Write a leaflet in the format: position (such as fitness consultant)-phone number-name.

③

Place and time: in the afternoon (3:00-5:00), sweep the building and plug in the car, set up a consultation point and look for alliance merchants.

Evening (5:30-8:00): Send tickets and plug in the car.

Location: Shopping malls, overpasses, residential buildings, parks.

④

Target population, according to age: most of them are 25-35 years old, medium quality: 18-25 years old, 45-60 years old, low quality: 18 years old, over 60 years old.

According to clothing: watches, clothing, shoes, jewelry, purses, mobile phones.

According to the line color: slow-heating type (slow response, dull eyes), impatient type (fast walking, fast talking), cordial type (cordial, polite and friendly), rigorous type (cautious, serious and conservative) and generous type (casual, generous and cheerful).

⑤

Remarks:

, trainer, department head, store manager, tracking

Evaluation scores,,,,

Signature,,,,

The evaluation score is divided into three grades: A, B and C. Only when the score of A or above is obtained can the trainer and special supervisor conduct this appraisal. You can only enter the trainer selection after the manager's evaluation is A or above. Tracking means that after getting an A in the evaluation, the evaluation will be carried out irregularly. If it is found that it does not meet the standard of A, the evaluation result will be cancelled.

Quick system-Quick system: original document

The originator of more than 90% data in the fitness industry.

The birthplace of more than 60% trainers in the fitness industry.

Required facilities and equipment,

Operating procedures, operating standards and instructions

①

1. Opening remarks and actions, XX, hello! Fitness swimming, you can learn about it if you are interested. (How to greet customers)

1, (handing out leaflets), we are still promoting activities, and it is our VIP reservation voucher.

2. Hello, XXX! We will take part in the most meaningful activities.

②

Action, ticket delivery action: smile, courtesy,

Gesture: Reciprocal, handing the ticket sideways (hand slightly bent)

Posture: Relax and be natural.

③

Ticket delivery language 1, for example 1: acceptable.

A: Hello, XX, fitness swimming. If you are interested, you can learn about it.

What are you doing there? 2。 What projects do you have there?

Our clubhouse covers an area of more than 20,000 square meters.

B: Do you have yoga classes there?

Why don't you find out now?

I don't have time now. I'll know about it another day.

Then I won't bother you too long. We happen to have VIP reservation tickets today. Let me reserve one for you. Please register your name and contact information here. Do it.

No problem.

⑥

Ticket delivery language 2, example 2: the focus is on preferential type.

Hello, are you here for shopping today? Today, our shopping mall offers many discounts, and you came at the right time.

B: Who are you? What happened?

A: My name is XX, and I'm a fitness consultant in this square gym. Seeing that you are also dressed in fashion, I'd like to invite you to our preferential and free experience activities.

What kind of activities? Where is it?

A: We are a comprehensive gym with fitness, swimming, hydrotherapy, steaming and sauna. Just behind this square, a large-scale reward and preferential activity was held to celebrate this festival today. You are invited to attend.

B: How much is it to swim now?

A: Swimming is very cheap now, with an average of four or five yuan a day, with a special discount. .

B: Then find out now.

Required facilities and equipment,

Operating procedures, operating standards and instructions

①

Ticket delivery language 3, example 3: common type

Are you interested in fitness?

B: general (interested).

A: Well, since I have the honor to meet you today, please leave your contact information to me first, Miss (Sir), so that when we have a course you like, we can arrange for you to experience it.

No, I will go by myself when I have time.

A: That's right. Our XX fitness swimming pool is also a member area. If you visit rashly, want to visit or have an audition class, it will be cumbersome and delay your precious time, so we will prepare for you in advance. When are you free, let's make an appointment again!

I'll think it over.

A: You may also know something. Our price is not fixed. If the price of our activity is favorable, it is convenient for me to call or send a text message to inform you!

B: We'll talk about it then.

A: No, you see, since you have this awareness, why should you miss such an opportunity? And it will also affect our personal performance, so please leave me one, and I promise I won't call you casually! Our current price is not * * * yuan. It was once reduced to * * * yuan, but the activity lasted for 2 days. Where do you usually know when we will reduce the price? If you are really satisfied, you can save a lot of money by getting your own membership card! Come and tell me!

②

Ticket delivery language 4, example 4: difficult type

A: Hello, this is XX from XX Fitness. Have you ever exercised?

B: (impatiently) No!

Are you interested in discussing your health together?

be not interested in

A: How about this? I'll give you a brief introduction for one minute.

B: speechless .................................................

A: Well, our clubhouse covers an area of more than 20,000 square meters, including fitness, swimming, spa, dry steaming, wet steaming and sauna, as well as our preferential activities.

B: (impatiently) I don't have much time I have something to go.

XX, I know you are busy. I won't bother you for long. I happen to have a VIP reservation ticket. Let me save one for you. Why don't you meet me at the gym another day and I'll give you a detailed introduction? Please register your name and contact information here.

No need.

A: XX, as long as you have this coupon, you can experience any activity in our gym for free. If you don't need it, you can give it to your family or friends. Opportunity seldom knocks twice.

B: I said no!

A: xx, I think you can accept it. A piece of paper won't take up much space. If you want to come one day, you can play with this coupon.

③

Ticket delivery language 5, example 5: intentional type

Hello, XX, you are interested in fitness swimming.

B: 1。 What are you doing there? 2. What are your projects?

A: Our clubhouse covers an area of more than 20,000 square meters, including fitness, swimming, spa, dry steaming, wet steaming and sauna.

B: (I heard about fitness) Do you practice yoga there?

Yes, we can dance more than thirty kinds of dances, such as Latin dance, belly dance, yoga, aerobics and Pilates.

B: (I heard about swimming) How much does it cost to swim there?

A: We are holding a special promotion now. Swimming for only one year 1000 (attracting customers with vague low prices).

/kloc-how much is 0/000?

A: (Don't answer the price directly) We have many discount packages now. You can go to our club for details. You're also interested. This is our experience coupon. Don't be afraid to visit and experience these two days. The environment of our clubhouse is very good.

Yeah, all right.

A: Then please sign my name here. By the end of this month, you can take your family and friends to experience it for free.

B: Hey, ok. Take a friend to have a look these two days.

Call me when you come and make an appointment with me.

Quick system-Quick system: original document

The originator of more than 90% data in the fitness industry.

The birthplace of more than 60% trainers in the fitness industry.