The courier was damaged as soon as it was opened. Who caused this situation?

My niece works in a courier company and calls customers every day. She deals with after-sales and complaints. When she encounters a damaged courier, of course, the courier company will pay for it. In this case, I will find the seller at the first time and see what they say. If they are not responsible, then I will definitely complain to the courier.

1. Pay attention. When you receive the goods, you must open them and look carefully.

Dear friends, please note that you must open the goods face to face and look carefully. If there is no damage, you must sign for it, otherwise you must reject it. This is a reminder from the seller. If we don't read it, then we will suffer. The seller is honest and will carefully check the goods when mailing, so it is likely that there is a problem during transportation. This must be solved by the courier company, and no one can be responsible for the goods bought, so the best way is to refuse, because there is damage inside, so the reason is very good. Last time I received a broken commodity, I wanted to open it face to face, but he refused. I said I couldn't accept it. When I opened it, I found it all broken, and I felt very uncomfortable. I can't afford so much money, can I? So I filed a complaint.

If something is broken, go directly to the seller.

Is there any reason for a certain store to return the goods? This thing is still broken, of course, you can't accept it. Go directly to the seller, explain the situation clearly and let them be responsible. In this case, they will consider the problems in the transportation process, so they can basically defend their rights successfully. At the same time, we can also click on the return insurance and buy a worry-free copy for a few cents or a few cents. Remember, the mobile phone in our hands is the best evidence. Be sure to take photos and videos and take down the evidence, which can be used as evidence for our rights protection. When the seller sees this evidence, he will take it as a fact. Seeing the evidence and the buyer's description, they will take it seriously and deal with it.

It is not easy to do any work. In this case, it is best not to worry, not to get angry, and to make money with kindness. Everything can be solved. If you have something to say, you know, tenderness is the hardest weapon. Let's go