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Where can the courier complain if he is fined by the courier company?
Legal analysis: First, complain to the courier company. If you are not satisfied, try to complain to official website, the State Post Bureau.
legal basis: article 47 of the postal law of the people's Republic of China, postal enterprises shall compensate for the loss of vouched mail according to the following provisions:
(1) if the insured vouched mail is lost or completely damaged, compensation shall be made according to the insured amount; If it is partially damaged or the internal parts are short, the actual loss of the mail shall be compensated according to the ratio of the insured amount to the total value of the mail.
(2) If the uninsured vouched mail is lost, damaged or the internal parts are short, compensation shall be made according to the actual loss, but the maximum compensation amount shall not exceed three times the charge; If the registered letter is lost or damaged, it shall be compensated according to three times the charge.
postal enterprises should state the provisions of the preceding paragraph in the notices in their business premises and the vouchers provided to users in a way that can attract users' attention.
if postal enterprises intentionally or grossly neglect to cause losses to vouched mail, or fail to fulfill the obligations specified in the preceding paragraph, they have no right to invoke the provisions in the first paragraph of this article to limit their liability for compensation.
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